Coordinator Programs & Event Services

Central BC Railway and Forestry Museum; Prince George; On-site; CAD 45,000 - 65,000; Full time

Job summary

Central BC Railway & Forestry Museum in Prince George, BC, is recruiting a Coordinator, Programs & Event Services to plan, promote, and deliver engaging public programs, events, and visitor experiences. Reporting to the Executive Director, you will coordinate front desk operations, rentals, volunteer engagement, and marketing in collaboration with staff and partners.

The role offers 0.75 FTE to full-time with a salary range of CAD 45,000 to CAD 65,000, requiring flexibility for evenings and

Qualifications

• Progressive experience in program delivery, event coordination, visitor services, and customer service.
• Experience in communications, marketing, tourism, hospitality, or related fields.
• Ability to coordinate multiple activities, deadlines, and stakeholder relationships.
• Basic administrative, computer, social media, and point-of-sale skills.
• Experience with volunteers, community partners, visitors, renters, or event participants is a plus.
• Interest in local history, heritage, tourism, and museum operations is valued.
• Strong organizational and administrative skills.
• Valid BC driver’s license is preferred.

Responsibilities

• Coordinate and help plan, promote, delivery and evaluation of public programs, events, seasonal attractions and tours.
• Advance visitor experience initiatives and maintain a welcoming, accessible environment.
• Support front desk, admissions, gift shop, membership, rental, and POS activities.
• Coordinate marketing, communications, social media, media relations, and audience engagement.
• Build relationships with visitors, volunteers, community groups, schools, tourism partners, sponsors.
• Support volunteer recruitment, scheduling, recognition, and engagement.
• Coordinate facility rentals, event logistics, setup, takedown, supplies, and administration.
• Track visitor statistics, event results, budgets, and reporting information.
• Support staff, students, volunteers, and contractors in achieving organizational goals.

Skills

Program delivery

Event coordination

Visitor services

Customer service

Communications

Marketing

Tourism

Hospitality

Cultural organizations

Non-profit

Volunteer coordination

Education

Post-secondary education in related field

Marketing / Communications background

Event management / Museum studies

Tourism / Hospitality understanding

Tools

Administrative tools

Social media

Point-of-sale

Computer skills

Job description

Coordinator, Programs & Event Services
Central BC Railway & Forestry Museum
Prince George, British Columbia

The Museum respectfully acknowledges that we live, work, and play on the traditional, unceded territory of the Lheidli T’enneh people.

Position: 0.75 FTE to Full Time
Full-Time Salary Range: $45,000 to $65,000 annually
Application Deadline: Monday, September 21, 2026

Help Create Outstanding Programs, Events, and Visitor Experiences

The Central BC Railway & Forestry Museum is an industrial heritage organization dedicated to preserving, sharing, and celebrating the stories of Northern British Columbia’s railway and forestry industries. Situated on an eight-acre heritage site, the Museum welcomes visitors from around the world while serving as a gathering place for local residents, volunteers, schools, community organizations, and industry partners.

We are entering an exciting period of renewal and change. With major heritage initiatives underway, growing tourism opportunities, expanding community partnerships, and a strong commitment to public engagement, we are seeking an enthusiastic, experienced, and capable team member to help advance the Museum’s programs, events, and visitor experience work.

The Opportunity

Reporting to the Executive Director and working closely with Museum staff and volunteers, the Coordinator, Programs & Event Services supports the planning, promotion, coordination, and delivery of the Museum’s public programs, special events, visitor experience initiatives, facility rentals, volunteer engagement, and community partnerships. The position plays an important role in creating welcoming, engaging, and memorable experiences for visitors, members, renters, volunteers, and community partners.

This role depends on close collaboration, open communication, and clear coordination with the Executive Director, Museum staff, volunteers, and partners. The Coordinator is expected to keep others informed, document priorities clearly, and help ensure that program, event, marketing, and visitor-service activities are organized, accountable, and well supported.

The successful candidate will bring sound judgment, initiative, strong communication skills, and the ability to coordinate people, details, and priorities in a busy public-facing environment. They will be comfortable supporting programs, events, partnerships, visitor services, and daily operations.

Key Responsibilities

• Coordinate and help improve the planning, promotion, delivery and evaluation of public programs, special events, seasonal attractions and tours.
• Advance visitor experience initiatives and help maintain a welcoming, engaging, accessible, and safe environment throughout the Museum site.
• Provide support and leadership to the front desk, admissions, gift shop, membership, rental, and point-of-sale activities by helping coordinate procedures, coverage, service standards, and operational improvements as needed.
• Coordinate marketing, communications, social media, media relations, and audience engagement activities related to programs and events in close collaboration with the Executive Director and Museum team, ensuring plans, priorities, messaging, and outcomes are shared clearly and consistently.
• Build and maintain positive relationships with visitors, volunteers, community groups, schools, tourism partners, businesses, sponsors, renters, and other stakeholders.
• Support volunteer recruitment, scheduling, recognition, and engagement for programs, events and visitor services.
• Coordinate facility rentals, public bookings, event logistics, setup, takedown, supplies, and related administration.
• Track visitor statistics, event results, feedback, budgets, opportunities, and other information needed for transparent reporting, continuous improvement, and informed decision-making.
• Support staff, students, volunteers, and contractors in achieving organizational goals and providing exceptional services to the public.

Qualifications

• Post-secondary education in communications, marketing, tourism, business, event management, museum studies, recreation, or a related field, or an equivalent combination of education and experience.
• Progressive experience in program delivery, event coordination, visitor services, customer service, communications, marketing, tourism, hospitality, cultural organizations, non-profit organizations, or related fields.
• Demonstrated ability to coordinate multiple activities, priorities, deadlines, stakeholder relationships, and service expectations with professionalism and follow-through.
• Basic administrative, computer, social media, and point-of-sale skills, or willingness to learn.
• Experience working with volunteers, community partners, visitors, renters, or event participants is an asset.
• Interest in local history, heritage, tourism, museums, public engagement, and community service is considered an asset.
• Strong organizational and administrative skills.
• Valid BC driver’s license is preferred.

What We Are Looking For

The ideal candidate will be:

• Friendly, reliable, organized, service-oriented, and ready to take initiative in a public-facing coordination role.
• Comfortable working with visitors, volunteers, staff, renters, community partners, and the public.
• A strong and transparent communicator who can coordinate details, keep others informed, document decisions clearly, and support shared accountability.
• Creative, adaptable, and interested in growing with the Museum while learning and supporting a variety of museum operations.
• Interested in helping create excellent programs, events, and visitor experiences at the Museum.

Why Prince George?

Prince George is the regional hub of Northern British Columbia and offers an exceptional quality of life, affordable housing relative to many BC communities, excellent recreational opportunities, a vibrant arts and culture sector, and easy access to some of the province’s most spectacular outdoor destinations. Residents enjoy the advantages of a growing city while remaining connected to the natural beauty and outdoor lifestyle that define northern living.

Compensation and Hours

This is a salaried position that may be structured from 0.75 FTE to full time, depending on the qualifications, availability, and interests of the successful candidate and the Museum’s operational needs.

The full-time salary range is $45,000 to $65,000 annually, based on a 37.5-hour work week and commensurate with qualifications and experience. Compensation for a part-time arrangement will be adjusted proportionately.

The successful candidate must be available to work at different times and on different days as operational needs require, including some evenings, weekends, and special event days.

Flexibility and Other Opportunities

The Museum recognizes that exceptional candidates bring diverse backgrounds, experiences, and career interests. For the right candidate, flexibility may be available regarding the structure, scope, responsibilities, and long-term development of this position.

Applicants with interests or experience in tourism, visitor services, heritage interpretation, community engagement, events, fundraising, front desk operations, or museum operations are encouraged to apply. Additional employment opportunities, including potential curatorial and visitor services positions, may also become available.

Join us in preserving the past, engaging our community, and helping shape the future of one of Northern British Columbia’s most distinctive heritage attractions.

The Museum welcomes applications from people of all ages, identities, backgrounds, and capabilities, and encourages applicants who are interested in contributing to a welcoming, inclusive, and visitor-focused museum experience to apply.