Coordinator, Programs & Communications – Operational Excellence

BPA; Montreal; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

37.5-hour workweek

Hybrid work policy

Employer contributions to RRSP

Structured training & professional dev

Mentorship program

BIM and modern tools

Finding Balance program

Job summary

BPA is a Canadian engineering firm focused on sustainable design and technical innovation. We seek an Operational Excellence Coordinator to coordinate initiatives, manage communications, and support teams implementing structuring projects and programs across the organization.

You will work with the LMS, Talent and Communications teams, develop training materials, and promote UniversiT and mentorship programs while maintaining schedules and driving continuous improvement across BPA's operations.

Qualifications

• 3–5 years coordinating communications projects.
• Experience in project management or change management is an asset.
• Proficiency in French and English, both written and spoken.
• Office 365 suite (Teams, SharePoint, Excel) and Canva proficiency.
• Comfortable with Copilot and AI tools for work processes.
• Strong analytical and synthesis skills; able to present to leadership.
• Excellent oral and written communication; ability to explain complex topics simply.
• Ability to manage multiple projects with an organized, rigorous approach.

Responsibilities

• Coordinate initiatives and plan communications for Operational Excellence.
• Publish communications to drive buy-in for processes across the company.
• Maintain the company’s overall activity schedule and interdependencies.
• Advise internal clients to advance organizational priorities.
• Develop documentation related to operations, training, and digitals tools.
• Act as SME for learning management system (LMS) and optimize paths.
• Collaborate with Talent and Communications teams to promote UniversiT and mentorship externally.
• Build external training partnerships to grow technical training.

Skills

French-English bilingual

Project management

Change management

Office 365

LMS platforms

Canva

AI tools (Copilot)

Analytical thinking

Communication skills

Stakeholder management

Education

Bachelor’s degree in administration, communications or related field

Tools

Microsoft Teams

SharePoint

Excel

LMS platforms

Canva

AI tools

Job description

BPA is more than an engineering firm — it’s a passionate team shaping the buildings and infrastructure of tomorrow. With offices across Canada, our expertise in sustainable design and technical innovation drives impactful projects from coast to coast. Joining BPA means putting your talent to work on meaningful projects, collaborating with recognized experts, and growing in a flexible, people-focused and forward-thinking environment.

Do you want to make a concrete contribution to rolling out initiatives that support the efficiency, consistency and reach of internal practices across the company?

As Operational Excellence Coordinator, you will play a key role in coordinating activities, planning communications and supporting teams in implementing structuring projects and programs. You will support the Operational Excellence entities and collaborate with corporate services and the leadership team to promote initiatives such as UniversiT and the mentorship program, as well as developing external partnerships to expand the reach of these programs. If you are known for your organizational skills, your ability to rally stakeholders and your interest in project management, we look forward to meeting you.

Your Day-to-Day Impact

• Support the various Operational Excellence entities in planning, coordinating and rolling out their initiatives, ensuring a clear understanding of needs, priorities and expected outcomes.
• Contribute to developing, coordinating and publishing Operational Excellence communications to drive buy-in for the initiatives, processes and changes rolled out across the company.
• Maintain and manage the company’s overall activity schedule and anticipate interdependencies.
• Support and advise internal clients to advance the organizational mission and operational priorities.
• Contribute to developing documentation and processes related to operations, training and skills development, and keep them up to date.
• Act as the subject-matter expert for the learning management system (LMS): structure learning paths, optimize use of the platform and support users.
• Collaborate with the Talent team and the Communications-Marketing team to promote UniversiT and the mentorship program externally.
• Build external training partnerships to grow our centre of excellence in technical training.

Your Profile

• Bachelor’s degree in administration, communications or a related field.
• 3 to 5 years of relevant experience, including 1 to 3 years coordinating communications projects.
• Experience in project management or change management is an asset.
• Full proficiency in French and English, both spoken and written*.
• Advanced knowledge of the Office 365 suite (Teams, SharePoint, Excel), LMS platforms and Canva is an asset.
• Comfortable working with Copilot and AI agents.
• Strong analytical and synthesis skills; comfortable making recommendations and presenting them to leadership.
• Excellent oral and written communication skills, with the ability to explain complex topics simply.
• Ability to manage multiple projects at once with an organized, structured and rigorous approach; strong attention to order and quality.
• Stay current on trends and best practices in operational excellence, change management, training and digital tools.
• Influential leadership, collaborative mindset and sense of initiative.
• Autonomy, openness to new ideas and effective priority management.
• Proficiency in English is required to support our activities across Canada and our collaboration with our teams and external partners in other provinces.

Build your career with us and enjoy…

• A culture built on collaboration, knowledge sharing, talent development, and the quality of our work.
• A 37.5-hour workweek with flexible scheduling and the possibility of finishing at noon on Fridays.
• A hybrid work policy that promotes balance between professional and personal life.
• Overtime hours that are recognized and compensated, either through time off in lieu or paid compensation.
• A competitive total compensation package, including a market-driven salary, a comprehensive group insurance plan, and an RRSP program with employer contributions.
• A structured training and professional development program supported by UniversiT, our internal entity dedicated to the technical and personal growth of every employee.
• A structured Mentorship Program that connects early-career professionals with experienced mentors to kick-start your BPA career.
• Cutting-edge technology, including BIM and modern collaborative tools.
• The “Finding Balance” program, which promotes overall well-being, mental health, and sustainable productivity.

We are committed to the principles of employment equity, diversity, inclusion, and accessibility across all our offices in Canada. We encourage applications from women, visible minorities, Indigenous peoples, persons with disabilities, and members of the 2SLGBTQIA+ community. Accommodations are available upon request for candidates taking part in any stage of the selection process.

Thank you for your interest in joining our team. Please note that only candidates selected for an interview will be contacted by the Talent team.