Coordinator - Insurance Operations

Marsh; Toronto; Hybrid; CAD 50,000 - 75,000; Full time

Job summary

Marsh is seeking a Coordinator for Insurance Operations to join their Toronto team. This hybrid role involves managing invoicing processes, fostering stakeholder relationships, and driving operational improvements. Ideal candidates will have relevant experience and strong numerical and organizational skills, along with a commitment to excellence.

Benefits

Opportunities for professional development

Inclusive culture fostering innovation

Extensive career opportunities and benefits

Qualifications

• 2+ years of relevant experience, preferably in insurance or financial services.
• Proficiency in Microsoft Office and comfort with technology solutions.
• Strong interpersonal skills and a positive attitude.

Responsibilities

• Ensure timely and accurate processing of invoices and finance requests.
• Identify and implement operational process improvements.
• Build strong relationships with stakeholders for high service levels.

Skills

Numerical Skills

Interpersonal Skills

Organizational Skills

Analytical Skills

Education

High School Diploma

Bachelor’s Degree in a Relevant Field

Tools

Microsoft Office

Job description

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We are seeking a talented individual to join our Operations team at Marsh . This role will be based in our Toronto, Canada office. It is a hybrid position requiring at least three days a week in the office. The Invoicing Specialist will support Client Facing Brokers by ensuring accurate and timely invoicing, mentoring peers, and contributing to process improvements.

Key Responsibilities :

• Ensure timely and accurate processing of invoices, fee transactions, finance requests, and related documentation.
• Identify operational process improvements and collaborate with colleagues and leadership to implement enhancements.
• Manage workload to meet SLA, KPI, and quality targets.
• Build strong relationships with stakeholders to ensure high service levels.
• Maintain compliance with quality and policy standards, including Errors and Omissions avoidance.

Minimum Qualifications :

• High School Diploma or equivalent experience.
• 2+ years of relevant experience, preferably in insurance or financial services.
• Strong numerical skills and ability to interface across organizational levels.

Preferred Qualifications :

• Bachelor’s degree in a relevant field.
• Excellent organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office and comfort with technology solutions.
• Strong interpersonal skills and a positive attitude for handling negotiations and influencing stakeholders.

Why Join Us :

• Opportunities for professional development, interesting work, and supportive leadership.
• Inclusive culture fostering innovation and impact.
• Extensive career opportunities, benefits, and rewards to support your wellbeing.

Marsh, a business of Marsh McLennan (NYSE : MMC), is a global leader in risk, strategy, and people, serving clients in 130 countries. With over 90,000 colleagues and $24 billion in revenue, we help build confidence to thrive through diverse perspectives. For more information, visit marsh.com or follow us on LinkedIn and X.

We are committed to diversity, inclusion, and flexibility. We provide accommodations for applicants with disabilities upon request. Our hybrid work model requires colleagues to work in the office at least three days a week, with designated 'anchor days' for team collaboration.

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Insurance Coordinator • Toronto, ON, Canada