Manager, Planning

Sephora USA, Inc; Toronto; Hybrid; CAD 101,000 - 113,000; Full time

Benefits offered by this job

Caring Community

Fulfilling Path

Meaningful Work

Wealth

Health

Balance

Growth

Perks

Support

Job summary

Sephora Canada is seeking a Planning Manager to forecast demand, shape brand plans, and keep our network stocked with the products clients can’t wait to get.

You’ll lead a passionate team, partner with Directors and vendors on pre-season budgets, manage in-season OTB forecasts, and drive inventory and new launch strategies across Canada in a hybrid work model.

This opportunity offers growth within a global luxury group and exposure to AI-enabled tools and advanced analytics.

Qualifications

• Bachelor’s degree or college diploma in business, retail management or related field; MBA is a strong asset.
• 5+ years of experience in retail planning and/or buying.
• Strong ownership, accountability, and problem-solving skills.
• Excellent communication and ability to influence across levels.
• Proficient with Excel and digital tools for analytics.

Responsibilities

• Lead the planning function to forecast demand and manage brand budgets.
• Develop brand strategies and SKU-level inventory plans for launches.
• Own in-season OTB forecasts and ensure alignment with budgets.
• Manage Canada-wide forecasts and orders to hit financial targets.
• Collaborate with Directors, Merchants, and vendors on plans.

Skills

People leadership

Forecasting

Budgeting

Open-to-Buy (OTB)

Inventory management

Analytical thinking

Excel advanced

Cross-functional collaboration

Communication

Education

Bachelor's degree or college diploma in business

MBA considered a strong asset

Tools

Excel

AI-enabled tools

Job description

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Belong to Something Beautiful

At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.

Ready for a career glow-up? As Planning Manager, you’ll be the strategic force that drives growth and ensures our clients always find the beauty they’re looking for. The work you do will impact beauty, as you forecast demand, shape brand plans, and keep our network stocked with the products clients can’t wait to get their hands on. You’ll be part of a dynamic, collaborative team that’s united in beauty, supported by those who are equally passionate about delivering accuracy, innovation, and exceptional client experiences.

What You’ll Do:

• Coach and develop a passionate team as an inspiring People Leader
• Partner with the Director, Merchants, and vendors to build pre-season Brand Budget Plans
• Develop new brand strategies, projected sales plans, SKU-level inventory needs, and order-flow setups for upcoming launches
• Own the monthly in-season Open-to-Buy (OTB) forecast, ensuring sales and inventory needs align with budgeted goals
• Manage store-level forecasts and orders across Canada to achieve financial targets
• Oversee ordering within OTB budget parameters
• Communicate weekly updates to the team on actions taken to address top-volume out-of-stocks
• Lead newness and launch forecasts and buys, supporting merchandising and promotional strategies in partnership with Merchandising and Vendor teams
• Validate assortment productivity through analysis and recommendations on presentation, discontinuations, and new item development
• Analyze and confirm inventory needs for animations and promotional programs
• Develop liquidation strategies for exit brands and collections not eligible for RTV, partnering with Merchandising, US Inventory, and Store teams
• Drive allocation strategies that support inventory and merchandising goals for newness, animations, and promotional eventsCollaborate with the Distribution Analyst to determine total store inventory needs
• Partner with US Planners to ensure Canadian brand management aligns with the broader US model
• Maintain consistent communication with vendors regarding sales performance, in-stock levels, and issue resolution
• Provide vendors with monthly forward-looking forecasts to support target fill rates
• Report weekly on business trends and stock continuity
• Conduct seasonal hindsight analyses on newness and key initiatives
• Support additional projects as needed

What You’ll Bring:

• A bachelor’s degree or college diploma in business, retail management, or a related field, with an MBA considered a strong asset
• 5+ years of experience in retail planning and/or buying
• A curious, proactive mindset with a strong sense of ownership and accountability
• A passion for problem-solving and the analytical skills to uncover insights and drive solutions
• An entrepreneurial spirit and the ability to thrive in a fast-paced, dynamic environment while collaborating effectively with cross-functional partners
• Exceptional communication skills and the ability to influence and connect with others at all levels of the organization
• Strong technical savviness and advanced Excel expertise
• Comfort and confidence using digital and AI-enabled tools responsibly in their day-to-day work

#FSCHIRING

What You’ll Get:

• Caring Community. You’ll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward – together, united in beauty.
• Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You’ll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
• Meaningful Work. As you make an impact on beauty, you’ll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.

• Wealth. We’re passionate about pay equity and transparency. The compensation ranges between CAD$101,000.00 - CAD$113,000.00, plus bonus, RRSP matching. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
• Health. Choose a healthcare plan to fit you and your family’s needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being@Sephora program to support your mental, financial, physical, and social well-being.
• Balance. You’ll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
• Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
• Perks. Think you’ve tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
• Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.

Join us and Belong to Something Beautiful.

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can belong, grow, and build a beautiful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise), other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.