Coordinator, Community Programs 1

City of Brampton; Brampton; Hybrid; CAD 91,000 - 102,000; Full time

Job summary

City of Brampton, Recreation division, seeks a Coordinator, Community Programs to oversee quality recreation program delivery and customer service for the community. Reporting to the Recreation Supervisor, you will lead staff, collaborate with volunteers, and manage program development, budgeting, and reporting.

The role requires a post-secondary degree or diploma in a related field and a minimum of 3 years in recreation programming or facility management, with the ability to work evenings and

Qualifications

• Post-secondary degree or diploma in a related field (e.g. Gerontology, Recreation & Leisure, Kinesiology, Physical Education).
• Minimum 3 years experience in recreation programming and/or facility management.
• Able to work variable hours including evenings and weekends.

Responsibilities

• Lead and supervise staff and volunteers to promote effective employee relations and productivity.
• Coordinate program development, budgeting and reporting to the Recreation Supervisor.
• Ensure compliance with legislations, policies, and standards.
• Provide staff training and development and continuous program quality assurance.
• Improve customer experience through service excellence and community engagement.

Skills

Public relations

Budgeting & finance

Customer service

Communication

Education

Post-secondary degree/diploma in related field

Tools

MS Office

Job description

Coordinator, Community Programs 1 - Job Details

Job Title: Coordinator, Community Programs 1

Posting Start Date: 9/7/26

Job Opening Number:107257
Job Requisition Number: 498
Number of Positions: 1
Job Type: Management and Administration
Job Code: Supervisor 5, 35
Department: COMMUNITY SERVICES
Division: Recreation
Hiring Salary Range: $90,670 - $102,004 per annum
Job Grade: 5
Job Status and Duration: Full Time (FT), Regular (R)
Hours of Work: 35 Hour work week
Location: Paul Palleschi
Posting Date: September 3, 2026
Closing Date: September 17, 2026

Notice to Internal Applicants: To ensure your application is processed as internal, please submit your application using your City of Brampton work email address.
External and internal applicants are now being considered.

AREA OF RESPONSIBILITY:

Reporting to the Recreation Supervisor, the Coordinator Community Programs ensures the provision of quality recreation program delivery and customer service excellence to meet current and changing needs of the community.

Business Distinctions:

• Aquatics/Skating
• Seniors
• Arts
• Golf, Curling, Tennis
• Ski, Xtreme, Special Events
• Generalist
• Special Needs
• Community Development & Programs

Supervision, Leadership and Staff Development

• Recruit, train, manage, coach and provide guidance to promote effective full and part time employee relations and encourage increased moral, innovation and productivity to meet business needs
• Form action plan to ensure program quality assurance
• Manage adherence to governing legislations and regulations; corporate policies, procedures, standards and guidelines
• Evaluate training needs, and manage execution of staff trainings, orientations and meetings
• Ensure current self-knowledge of technical skills for staff development,

Administration

• Review documentation of incident/accidents reports and manage follow-up accordingly, applying appropriate follow-up actions and guidance with teams, volunteers and customers; modifying programs and services to ensure safely operating programs and services.
• Prepare reports for Recreation Supervisor which may include the collection and analysis of data, customer satisfaction, revenue and expenses, etc.
• Manage and review daily, weekly and sessional statistics and checklists
• Manage membership extensions, suspensions and payroll verification
• Adherence to all mandated deadlines
• Participation in facility team’s quality assurance program
• Coordinate payments/documentation for all invoices in accordance to corporate standards

Customer Service and Community Development

• Continuous improvement of customer experience through anticipating, managing and resolving concerns, requests inquires and successes
• Liaise with community leaders, groups, sponsors and external groups
• Ongoing assessment of community needs
• Manage community events (including analyzing follow-up reports and debriefing)
• Develop strategies to increase customer recruitment and retention

Program Development

• Report on trends and areas of growth including future opportunities
• Manage quality programming through ongoing program visits
• Manage program development and brochure development processes
• Form and implement action plans to meet targets and potential growthAssist Recreation Supervisor with marketing and business plan
• Manage internal marketing of programs within community centre

Budget

• Build revenue strategies to increase financial stability
• Collect, coordinate, analyze, monitor and report budget submissions, actuals and forecast to Supervisor
• Manage current budget of expenditures related to program area ensure budget compliance meet necessary sign offs and approvals

SELECTION CRITERIA:

Education:

• Post-secondary degree or diploma preferably in related field (i.e. Gerontology, Recreation & Leisure, Kinesiology, Physical Education)

Experience:

• Minimum 3 years experience in recreation programming and/or facility management.
• One year supervisory/team lead experience working with staff and volunteers

Other Mandatory Certificates:

• Able to work variable, scheduled hours including evenings and weekends
• Current Standard First Aid/CPR-C
• Valid Ontario non-probationary Class G Driver’s License and have access to a vehicle

Other Skills and Assets:

• Excellent public relations skills and ability to effectively deal with the public
• Knowledge of provincial and other legislative regulations pertinent to program discipline
• Exposure to budgeting and financial management
• Proficiency in MS Office

Aquatics: Aquatic Supervisor Training or Aquatic Management Training AND Aquatic Safety Inspectors

*Above considered to be an asset for non-aquatic managers

Fitness: Strongly recommended current FIS or PTS certification with CanFit Pro and/or CSEP and/or equivalent certification with recognized affiliation

Golf: PGA of Canada Class A member and Diploma in Professional Golf Management or equivalent

Additional Information

Interview: Our recruitment process may be completed with video conference technology.

**Various tests and/or exams may be administered as part of the selection criteria.
As part of the corporation’s Modernizing Job Evaluation project, this position will undergo an evaluation which may result in a change to the rate of compensation. Any changes affecting this position will be communicated as information becomes available.

If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request .

The City of Brampton uses email to communicate with applicants for open job competitions. It is the applicant's responsibility to include an updated email address that is checked daily and accepts emails from unknown users. Time sensitive correspondence is sent via email (i.e. testing bookings, interview dates) and it is imperative that applicants check their email regularly. If we do not hear back from applicants, we will assume that you are no longer interested in the employment opportunity and your application will be removed from the competition.

The City may use anonymized data to produce aggregate reports for internal or external use.

The City is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you require any accommodations at any point during the application and hiring process, please contact [e-mail] or 905.874.2150 with your accommodation needs, quoting the job opening ID#, job title. Any information received relating to accommodation will be addressed confidentially