Coordinator

New Directions for Children, Youth, Adults, and Families; Winnipeg; On-site; CAD 62,000 - 79,000; Full time

Benefits offered by this job

Health and Dental Benefits

Long Term Disability

Pension Plan

Job summary

New Directions is a social service agency in Winnipeg, Manitoba. The Adult Home Share (AHS) program seeks a Coordinator to oversee supervision, intake, budgeting, and staff development within a committed team.

The role requires leadership of Case Managers and Licensing Resource Specialists, collaboration with community partners, and ensuring person-led supports. The successful candidate will manage referrals, plan service delivery, coordinate recruitment and training, and monitor files and

Qualifications

• Extensive experience supervising staff in disability services or related fields.
• Strong communication skills, both verbal and written, with active listening ability.
• Understanding of person-led frameworks and crisis management when needed.

Responsibilities

• Provides regular supervision, leadership and direction to Case Managers, Licensing Resource Specialists and Supervisors.
• Develops referral and intake guidelines; plans, organizes and implements service delivery.
• Liaises with internal and external stakeholders to coordinate residential placements and staffing.
• Manages budgeting processes and financial reviews for participants and new services.
• Coordinates recruitment, interviewing, hiring, and training of staff; maintains files.

Skills

Supervisory experience

Verbal and written communication

Active listening

Crisis management

Microsoft Office (Outlook, Excel, Word

Education

B.S.W./B.A. or related social services degree

Tools

Microsoft Office

Job description

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams and their community.

Adult Home Share(AHS)is one of the many programs offered by New Directions. Adult Home Share is a living situation in which an adult with an intellectual disability shares a home with a licensed home share provider who provides support and assistance. A holistic, person-centred and person-led focus is maintained on a long-term basis, recognizing each person's health and wellbeing needs, in addition to a right to self-determination.

This position along with a team of other Coordinators is responsible for providing the team with a full range of supervisory and person-centered services. This includes supervising, training, orientations, programming, interviewing, hiring, and financial management. This position is responsible for overseeing new referrals to AHS and conducting intake processes.

Responsibilities:

• Provides regular supervision, leadership and direction to direct and indirect reports that include Case Managers, Licensing Resource Specialists and Community Resource Supervisors.
• Develops and completes referral and intake guidelines and processes.
• Works with the AHS leadership team to plan, organize, and implement service delivery.
• Liaison with internal and external stakeholders such as Community Living DisAbilities Services (CLdS), Winnipeg Region Heath Authority (WRHA) and Provincial Alternative Support Services (PASS).
• May carry a limited case load for transition purposes and assists in developing and assigning caseloads.
• Maintains staff supervision files and participant files as needed.
• Prepares budget proposals and assessments for new participants or when changes in support needs occur with existing participants.
• Assists Adult Home Share Manager with budgeting process and on-going financials reviews.
• In conjunction with the Service Area Manager, coordinates recruitment, interviewing, hiring, and training of Case Managers and Licensing Resource Specialists.
• Works with other AHS Coordinators and other resource team members to plan, develop and coordinate residential placements and plan for staffing, new resources and new licensed home’s needs.

Qualifications:

• Extensive experience working with people with intellectual disabilities and providing case management or clinical support within the disability services sector or in a related field.
• Supervisory experience, including orientation, training, and performance management.
• B.S.W./B.A. or related social services post-secondary degree from a recognized post-secondary institution. A combination of education and experience may be considered.
• Comprehensive understanding of person-led frameworks, and a drive to ensure supports are implemented.
• Strong verbal and written communication and active listening skills.
• Ability to make recommendations on short notice, at times in pressured situations.
• Ability to maintain composure in a variety of situations and model professional behaviour including during crisis-driven situations.
• Proficiency in Microsoft Office suite, including Outlook, Excel, Word, and SharePoint.
• Valid Manitoba Class 5 drivers license and access to a vehicle. This position requires travel to locations within Winnipeg and occasionally to locations outside of Winnipeg.
• Fluency in American Sign Language is considered an asset.
• Knowledge and experience in supports related to addictions, harm reduction strategies, and mental health would be considered an asset.

The salary range for this Full-time regular, 70-hour bi-weekly position is $34.3238 to $43.2439 per hour, (equivalent to $62,469.32 - $78,703.90 per annum),dependent upon education and/or experience. A full benefits package (which include Health and Dental Benefits, Long Term Disability Benefits, and a Pension Plan) is provided to regular full-time staff.

The successful candidate will be subject to Criminal Record, Child/Adult Abuse Registry, and Prior Contact checks;and must supply a current Driver's Safety Rating.

Operating a vehicle is an essential duty of this role. Candidates must hold a valid, active driver's license in good standing to be eligible for hire. Providing a copy of your license and/or your license number at this stage is voluntary. However, submitting this information upfront allows our team to verify your status, which can fast-track your application to the review stage.

The closing date for all applications is October 23rd, 2026

We thank all applicants for their interest in New Directions; however, only those selected for an interview will be contacted.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.