Cook

Spring Living Retirement Communities; Ottawa; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retirement community in Ottawa is seeking a Food Services Manager to oversee meal preparation and ensure resident satisfaction. The ideal candidate will have extensive experience in high-volume food environments, strong leadership skills, and a commitment to food safety standards. This role is pivotal in enhancing the dining experience for residents and requires effective communication and operational management skills.

Qualifications

• 5 years of experience in high-volume food prep in healthcare or hospitality.
• Proficient in English reading and writing.
• Familiarity with HACCP and food safety plans.

Responsibilities

• Prepares meals for residents, ensuring dietary needs are met.
• Monitors food inventory and minimizes waste.
• Adheres to food safety standards and health regulations.

Skills

Interpersonal skills

Conflict resolution

Organizational skills

Education

Red Seal certification

Food Safe Certificates I and II

First Aid certification

Job description

Food Services Manager / Food and Beverage Manager

Using production checks and standardized recipes, the Cook is responsible for ensuring that proper meals are prepared and served on time to residents and guests. The Cook also ensures work areas are maintained in a safe and sanitary condition and assists in maintaining a safe and secure environment for residents, visitors, and staff. All duties are performed in the best interest of residents and their families, aligning with Spring Living’s vision, mission, and values.

ROLES AND RESPONSIBILITIES

Resident Relations :

• Prepares meals for residents and guests, ensuring dietary needs are met.
• Ensures residents are satisfied with food preparation and presentation.
• Responds to concerns from residents or family members and takes appropriate action or escalates to the Food Services Manager / Food and Beverage Manager.

Leadership :

• Provides guidance and support to the Food Services / Food and Beverage staff.
• Participates as a team member and supports colleagues.

Budget & Financial :

• Monitors food inventory and minimizes waste.

Marketing & Occupancy :

• Prepares and presents meals for special events, promoting a positive public image.
• Communicates courteously and professionally with residents, families, visitors, and volunteers.

Regulatory Compliance :

• Adheres to food safety standards and health regulations.
• Conducts audits and reports anomalies per policies and licensing laws.
• Follows all health, safety, and operational policies, reporting hazards promptly.

Operational & Administrative Systems :

• Prepares meals according to standardized menus, served timely and at proper temperatures.
• Manages food and supply orders and handles catering preparations.
• Operates and maintains food production equipment.
• May oversee the department in the absence of the manager.

Other :

• Performs additional duties as required.

QUALIFICATIONS

• At least 5 years of experience in a high-volume food prep environment in healthcare or hospitality.
• Red Seal or equivalent certification preferred.
• Food Safe Certificates I and II, First Aid, and knowledge of special diets are assets.
• Familiarity with HACCP and food safety plans.
• Proficient in English reading and writing, with strong organizational skills.
• Effective interpersonal and conflict resolution skills.
• Ability to operate related equipment, maintain hygiene, and respond to emergencies.
• Criminal Records and Vulnerable Persons Checks are required.