Control Room Security Guard 1 1 1 1

GardaWorld; Calgary; On-site; CAD 25,000 - 28,000; Full time

Benefits offered by this job

GardaWorld Academy

Flexible schedules

Career growth opportunities

Full-time & casual opportunities

Uniform provided

Job summary

GardaWorld Calgary seeks a vigilant Control Room Security Guard to monitor surveillance systems, manage access, and respond to emergencies with calm, professional demeanor across security operation centres, call centers, construction sites, and gatehouses.

You will document all incidents clearly, operate CCTV and alarm systems, coordinate with occupants and local emergency services, and maintain strong interpersonal and organizational skills under pressure.

Qualifications

• Authorized to work in Canada
• Hold a valid Alberta security license
• Able to work 12-hour rotational shifts, day and nights
• 1 year minimum dispatch/control room experience
• Advanced computer skills and date entry/documentation
• Advanced communication skills for callers and inquiries
• Strong proficiency with technology
• Ability to stand and walk throughout shift

Responsibilities

• Monitor security systems including access control, intrusion alarms, CCTV, and communications
• Create tickets for access requests and badges for vendors/visitors
• Communicate with occupants during emergencies and coordinate with local authorities
• Document all incidents clearly in logs
• Operate alarm and access control systems and related security tech
• Utilize MS software and security applications
• Maintain professionalism under pressure and multi-task effectively
• Patrolling as required

Skills

Observation skills

Interpersonal skills

Multitasking

Documentation

MS Office/office apps

Education

Alberta Security License

Tools

CCTV systems

Access control systems

Alarm systems

Security software

Job description

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Control Room Security Guard 1 1 1 1

Business Unit: Security Services

Career Area: Security Guard

Location: Calgary, Alberta, CA

Ready to suit up as a Control Room Security Guard

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Your strong observation skills with attention to detail are your greatest strengths.

As a Control Room Security Guard, you will be the person spotting threats before they escalated in environments such as security operation centres , call centers, construction sites, parking lots and gatehouses, etc.

What's in it for you?

• Hourly wage of $18 - 20/hr
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & casual opportunities
• Uniform provided at no cost

Responsibilities for Control Room Security Guard

• Monitor security systems, including access control, intrusion alarm, CCTV, audio communication, building automation, environmental and fire, life, alarm and safety systems
• Access control - create tickets for access as requested, request vendor unlocks, badges for vendors and visitors to control access
• Communicate with building occupants during emergencies and with local police, fire and emergency personnel regarding onsite emergencies
• Provide clear and concise documentation of all incidents through available logs
• A fundamental knowledge and preferred experience of security technology and systems such as alarm and access control systems, CCTV systems, communication technologies, and general MS software programs
• Excellent computing skills to include all office related products and familiarity with specialized security applications
• Excellent interpersonal skills and ability to maintain professional demeanor under very stressful situations
• Exceptional organizational skills, with an emphasis on multi-tasking and rapidly assessing and shifting priorities.
• Patrolling is required for this position.

Qualifications for Control Room Security Guard

• Be authorized to work in Canada
• Hold a valid Alberta security license
• Must be able to work 12 hours rotiational shifts, day and nights
• 1 year minimum of disptach/control room experience
• Advanced computer skills - experience with date entry and documentation. Create and edit digital records
• Advanced communication skills - engage with callers, handle routine inquires and requests
• Strong proficiency with technology
• Ability to stand and walk throughout shift

This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have concierge, tactical and even casual roles available.

GardaWorld: Make the world a safer place

GardaWorld, a global leader in security, offers exciting career opportunities in an evolving industry. We celebrate diversity and invite talent from all backgrounds to apply.

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