Control Centre Operator

Trans Mountain; Edmonton; On-site; CAD 75,000 - 105,000; Full time

Benefits offered by this job

Career development

Mentorship

Competitive pay

Flexible benefits

Pension and savings

Meaningful work

Job summary

Trans Mountain Corporation is seeking a Control Centre Operator to monitor and operate pipelines and terminals in a safe, effective manner from our Edmonton location. The role requires coordinating with multiple departments, field staff, and responding to normal, abnormal, and emergency conditions on a rotating 12-hour shift.

The successful candidate will manage SCADA tasks, documentation, and communications, and participate in ongoing training to maintain qualifications and safety standards.

Qualifications

• High School diploma required; technical certifications asset.
• 3–5 years in oil sector with crude oil knowledge; 5 years in pipeline ops/support.
• Proficient with SCADA and Office; able to work with minimal supervision.

Responsibilities

• Monitor pipeline/terminal operations via SCADA.
• Perform routine operational tasks using SCADA.
• Complete documentation and logging requirements.
• Coordinate with Field Technicians on valve/pig movements and alarms.
• Liaise with Supervisors to discuss issues and incidents.
• Communicate with Shipper Services for instructions.
• Notify Leak Detection team about alarms and investigations.
• Engage with customers/shippers on QA and oil batches.
• Respond to inquiries and potential emergencies via phone.
• Address landowner inquiries regarding right of way.
• Manage internal/external communications via email.
• Participate in training and re-qualification activities.
• Review Control Center procedures for compliance.
• Respond to unplanned or emergency events.
• Comply with Fatigue Management Standard.

Skills

SCADA familiarity

Operations monitoring

Communication skills

Problem solving

Documentation

Education

High School diploma

Petroleum tech certificate

Power Engineering certificate

Tools

SCADA programs

Microsoft Office

Job description

Trans Mountain Corporation operates Canada’s only pipeline system transporting oil products to the West Coast. We deliver approximately 890,000 barrels of petroleum products each day through a dual pipeline system of more than 1,150 kilometres of pipeline in Alberta, British Columbia and Washington state.

Trans Mountain also operates a state-of-the-art loading facility, Westridge Marine Terminal, with three berths providing tidewater access to global markets.

As a federal Crown corporation, Trans Mountain continues to build on more than 70 years of experience delivering operational and safety excellence through our crude oil pipeline system.

With our expanded pipeline system now in place, Trans Mountain provides enhanced direct access for Canadian crude oil to world markets. The expansion realizes a world-class system for oil transport, developed to Canada’s high standards within one of the most stringent regulatory regimes in the world, creating long-term economic benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous groups.

Our Core Values

Trans Mountain’s core values – Safety, Integrity, Respect and Excellence – guide our every step. Each obstacle we’ve overcome or success we’ve experienced has been the result of a shared commitment to living these values every day. Together, we’re focused on doing the right thing for each other and our communities. If you are looking for an opportunity to apply your strengths in an environment that encourages Safety, Integrity, Respect, and Excellence, we invite you to explore this opportunity with us!

Location: Edmonton Control Centre

Department: Control Centre

Reports to: Supervisor, Control Centre

Worker Type: Full Time

Schedule Type: 12-hour Rotating Schedule

Work Setting: In-Office

Trans Mountain is seeking a collaborative, motivated, and values driven individual to join our dynamic team as a Control Centre Operator. In this position, you will play a key role in monitoring and operating Trans Mountain pipelines and terminals systems in a safe and effective manner. The successful candidate will communicate with multiple Trans Mountain departments and field staff as part of their regular operating duties. They will have the responsibility and authority to make decisions and take action in normal, abnormal, and emergency conditions.

Key Responsibilities

• Monitor pipeline/terminal operations using the Supervisory Control and Data Acquisition System (SCADA).
• Perform routine operational tasks using the Supervisory Control and Data Acquisition System (SCADA).
• Complete documentation and logging requirements.
• Coordinate with Field Technicians on operational requests, including valve and pig movements, alarm investigations, and equipment resets or maintenance.
• Liaise with Direct and Field Supervisors to discuss and support operational issues, events, and incidents.
• Communicate with Shipper Services to receive and clarify operational instructions.
• Notify and collaborate with the Leak Detection team regarding system alarms, events, and investigations.
• Engage with customers and shippers on quality assurance matters and the receipt and delivery of oil batches.
• Respond to inquiries, concerns, and potential emergency situations from the general public via the emergency phone line.
• Address inquiries, concerns, and potential emergency events from landowners near the right of way through the emergency phone line.
• Manage routine internal and external communications via email to support timely operations.
• Participate in Control Center training, mentoring, and ongoing re‑qualification activities.
• Review and apply Control Center procedures in compliance with management system requirements.
• Respond effectively to unplanned or emergency operating events.
• Comply with the organization’s Fatigue Management Standard.

Qualifications And Professional Experience

• High School completion is required.
• Diploma and/or certification in Petroleum Engineering Technology, Chemical Engineering Technology, and Power Engineering certificate (min level 4) would be considered an asset
• 3 – 5 years of experience in oil sector-related work experience with working knowledge of crude oil terms and principles.
• 5 years of direct work experience in pipeline operations and control.
• Intermediate proficiency level in Microsoft Office applications and SCADA programs.
• Self-motivated, capable of performing tasks with minimal supervision.
• Ability to analyze and troubleshoot complex problems and make sound decisions.
• Able to prioritize and handle multiple tasks simultaneously.
• Attention to detail is critical.
• Ability to work well under pressure and handle strict deadlines.
• A track record of delivering high‑quality work, managing competing priorities, and supporting key business processes or operational functions.
• Demonstrated ability to work effectively with colleagues and stakeholders from a variety of backgrounds and levels across the organization.
• Effective communication skills, including the ability to convey information clearly, respectfully, and professionally.
• Proven organizational skills with the ability to manage priorities, meet deadlines, and maintain attention to detail in a fast‑paced environment.
• Commitment to inclusive practices and a willingness to contribute positively to a collaborative and supportive workplace culture.

Working Conditions

• Must have a valid Class 5 driver’s license.
• Ability to work a rotating 12-hour shift including days/nights and weekends.

Relocation Eligibility

We invite applicants from outside the position location to apply. Relocation to the position location will be required and domestic relocation assistance may be considered for the successful candidate.

At Trans Mountain, we believe in an inclusive, accessible, and barrier free recruitment and selection process for all applicants. If you require an accommodation at any point in the process, please contact us at: [e-mail] or the designated Talent Acquisition Advisor. Accommodation requests will not affect the assessment of your application or candidacy.

We Build Careers and Pipelines That Last

Our story is about determination, resourcefulness and resilience. It’s about charting our own course, finding innovative solutions to challenging problems and doing the right thing. It was true when Trans Mountain became a company in 1951 and it’s just as true today. We welcome new members to our team that embrace the qualities in our story, that thrive on the new path and directions we take. Our culture is one of care and taking our responsibilities seriously. If you would like to contribute to our culture, then join our journey.

A Rewarding Opportunity

We offer:

• Valuable experience providing opportunity for professional development and career advancement;
• An opportunity to engage with and learn from some of the most talented and experienced people in the business;
• Competitive compensation;
• Comprehensive benefits programs including flexible benefits, pension and savings plans;
• A place to share a sense of purpose and build relationships;
• Meaningful work that makes a difference;
• An opportunity within the Canadian energy industry.

We value:

• The health, safety and wellness of everyone working in our company;
• Meaningful participation from Indigenous and local communities;
• The commitment and resilience of our people;
• Collaboration and achieving success together.

In keeping with Trans Mountain’s commitment to maximize benefits for communities, priority will be given to qualified candidates from Indigenous, local and regional communities along the Trans Mountain pipeline corridor.

In Alberta, the pipeline system spans the traditional territories of Treaty 6, 7 and 8, and the Métis Nation of Alberta (Zone 4).

In British Columbia, the system crosses the traditional territories of numerous First Nations that are affiliated with the Secwepemc, Dakelh (Carrier), Nlaka'pamux, Syilx/Okanagan, Interior and Coast Salish, Stó:lo, as well as the Metis.

Trans Mountain also operates through 15 First Nation Reserves located within the region spanning the BC interior through Fraser Valley.

Our Commitment to Inclusion, Diversity, Equity and Accessibility (IDEA)

Trans Mountain is committed to fostering inclusion, diversity, equity and accessibility. The diverse viewpoints and cultural knowledge that our employees bring to work enrich our organization’s collective cultural understanding, which is reflected in the work we do every day. We strive to create an environment that is free of barriers to promote full participation in the workplace. Trans Mountain welcomes new team members from traditionally underrepresented groups, including but not limited to women, Indigenous Peoples, members of racialized groups, persons with disabilities and members of the 2SLGBTQI+ community.