Contract Logistics Warehouse Supervisor

Kuehne+Nagel; Kitimat; On-site; CAD 66,000 - 83,000; Full time

Benefits offered by this job

Health and dental benefits

Retirement savings plan

Tuition reimbursement

Job summary

Kuehne+Nagel Kitimat is seeking a Warehouse Supervisor to ensure the safe, high-quality and productive delivery of 3PL logistics services, while leading a team and coordinating daily operations. The role focuses on maintaining customer relationships, managing staff performance, and controlling overtime and costs in partnership with the Warehouse Manager.

Work shifts are Sunday–Wednesday or Wednesday–Saturday, 6:30 am–5:00 pm; the site offers competitive total rewards including health/dental

Qualifications

• 3+ years experience in fast-paced Contract Logistics/3PL/warehouse.
• 2+ years of supervisory leadership with 10-15+ direct reports.
• Ability to work Sunday-Wednesday or Wednesday-Saturday, 6:30 am-5:00 pm.

Responsibilities

• Maintain customer relationships and escalate issues when needed.
• Support Warehouse Manager with overtime budgeting and cost control.
• Manage staff performance, training, and development; conduct evaluations.
• Oversee warehouse operations including receiving, storage, shipping, and admin tasks.

Skills

Leadership

Operational excellence

Team supervision

Schedule management

Job description

It's more than a job

As part of the Contract Logistics team at Kuehne+Nagel, you will play a key role in designing, managing, and optimizing solutions that keep goods moving efficiently. Whether you’re leading a team, engineering processes, or driving projects, your work ensures that our customers’ products are stored, handled, and delivered with precision. From everyday essentials to seasonal items, what we do in Contract Logistics impacts businesses and communities around the world. At Kuehne+Nagel, your contribution goes far beyond the warehouse—it helps shape the flow of global trade.

If you are a current Kuehne+Nagel employee: Please ensure applications are submitted by Friday, September 4, 2026. KN is committed to supporting internal career growth, and internal candidates will be considered first. When necessary, external candidates will be reviewed to ensure the best fit for the role and business needs.

Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Kitimat, Canada Site is looking for a new Warehouse Supervisor to join our Contract Logistics team.

How you create impact

The Warehouse Supervisor is fully responsible for the safe, high-quality, and productive delivery of 3PL logistics services to our internal and external customers. Main responsibilities for this role include the following and are related to customer relationships, financial accountabilities, and people management.

Maintain customer relationships

• Escalate customer issues to Manager quickly when necessary;
• Assist with planning for new customer implementations;
• Participate in conference calls and meetings when necessary. Demonstrate tact and diplomacy when communicating directly with customer representatives;

Support Warehouse Manager in adhering to financial obligations

• Balancing overtime / agency use;
• Staff planning to avoid excess overtime expenses;
• Maintain Time and Attendance system for agency and full time staff (Kronos) on a daily basis following policies and procedures.

Manage staff

• Manage performance of all reports;
• Ensure adequate training of staff;
• Support and guide growth and development of direct reports;
• Ensure timely performance evaluations;
• Deal with performance issues and consult with HR / Management guidance for complex issues;
• Ensure staff without computer / email access has access to important information (e.g., from HR, Management, etc.)

Warehouse Operations

• Follow programs implemented to ensure the efficient and cost-effective operation and utilization of the facility;
• Oversee all warehouse services including receiving, storing, shipping, handling returned/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner;
• Keep teams up to date with daily operational issues, priorities, etc.;
• Comply with all Quality, Health, Safety & Security programs to ensure the safety of all personnel, equipment and property;
• Comply with GMP requirements as applicable to ensure that all quality and regulatory requirements of Health Canada and other applicable authorities and client requirements are met.
• Strive for continuous improvements in all facets of warehouse operations;
• Prepare accurate and timely reports regarding warehouse operations;
• In collaboration with Warehouse Manager, keep warehouse supplies stocked and re-order when needed using cost-saving methods when available.
• Other duties as may be assigned.

If you require accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

This job posting relates to an available role and not a future talent pool.

What we would like you to bring

• 3+ years experience working in a fast-paced Contract Logistics/3PL/Distribution Centre/Warehouse environment
• 2+ years leadership / supervisory experience with 10-15+ direct reports
• Must have the ability to work Sunday - Wednesday or Wednesday - Saturday from 6:30 am - 5:00 pm (Schedule subject to change based on business needs)

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The salary range for this position is between $66,170.00 and $82,713.00.00. Base wage is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Artificial Intelligence (AI) tools may be used to assist in [specific process, e.g., screening applications, interview scheduling]. These tools analyze information to support decision-making, but final decisions are made by human reviewers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.