Continuous Improvement Specialist

City Of Edmonton; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

The City of Edmonton seeks a Continuous Improvement Specialist to enhance procurement and performance reporting within the organization. This temporary full-time position will focus on optimizing business processes, facilitating strategic planning, and conducting analysis to support decision-making at all levels. Ideal candidates will possess a university degree and relevant experience in strategic planning and performance management within a corporate setting.

Benefits

Diverse skills and experiences welcome

Access and accommodations throughout recruitment

Qualifications

• A minimum of two (2) years of progressively responsible experience in planning, performance measures, policy development, and project management.
• Experience with Procurement, Contract Management, Purchasing, and Supply Chain functions is a strong asset.

Responsibilities

• Improve, optimize, and stabilize business processes by identifying areas in need of improvement.
• Audit procurement and contract management activities to ensure compliance and alignment with policies.
• Develop and implement new policies and performance processes.

Skills

Analytical skills

Strategic planning

Stakeholder engagement

Change management leadership

Education

University degree in Commerce, Operations Management, Engineering, Business Administration, Data Science, or Public Administration

Tools

Google Suite

Continuous Improvement tools

Job description

Reporting to the Continuous Improvement Team Lead, the Continuous Improvement Specialist provides a wide range of professional strategic, analytical and process improvement services that are required to support Council, Corporate, Departmental and Branch level performance reporting and decision making related to all aspects of procurement, corporate contract management and supply chain management functions. Additionally, the position will identify trends and emerging concerns, identify areas for improvement, and make recommendations that will affect corporate wide.

The Continuous Improvement Specialist will be responsible for improving, optimizing and stabilizing business processes by comparing current to future states and identifying areas in need of improvement. The Continuous Improvement Specialist will play an integral role in branch strategic planning, business planning, performance measurement, policy development, change management, translating business financial requirements to written form (i.e. business case development); risk management and quality assurance. The Continuous Improvement Specialist will also be responsible for reviewing and updating training programs, curricula, and courses.

What will you do?

• Develop, implement and support the creation of new policies and performance processes
• Oversee the strategic planning, coordination and alignment of the Section’s policies
• Review, recommend and assist with the implementation of business process improvements
• Develop and generate key performance indicator reports in conjunction with the changes
• Monitor the application of changes to ensure that new process is implemented and effective
• Evaluate the changes to confirm they are achieving the intended purpose
• Identify any bottlenecks and remove them while working with stakeholders
• Prepare maps, charts, graphs and textual presentations of data collected and summarize the data using standardized tools and methods
• Audit procurement, contract management and supply service activities to ensure compliance, consistency and alignment with policies and procedures
• Develop data collection approach/methodology related to Procurement and Contract Management functions
• Prepare background material, conduct statistical analysis
• Plan, conduct and implement internal and external environmental analyses to support the research required related to Procurement and Contract Management and Purchasing functions
• Conduct shorter term research projects to aid in evaluation, assessment and development of recommendations
• Other related duties

Qualifications

• University degree in Commerce, Operations Management, Engineering, Business Administration, Data Science, Public administration
• A minimum of two (2) years of progressively responsible experience in a combination of: strategic/operational planning, working with corporate performance measures and budgets, policy development and leadership and project management experience

Assets:

• Certified Business Analysis Professional (CBAP) is an asset
• Prosci certification is an asset
• Lean Six Sigma Green or Black Belt is a strong asset
• A Master degree in a related field is an asset
• Working experience of SAP and SAP Ariba is a strong asset
• Experience working with Procurement, Contract Management, Purchasing and Supply Chain functions is a strong asset

Skills required for success:

• General understanding of strategic and business planning principles, policy development and benchmarking
• Procedures for performance measures alignment with the department’s business plan goals
• Research and analysis procedures
• Statistical techniques
• Change management leadership
• Advanced skills with Google Suite, especially Google Docs, Google Sheets, Google Slide, Diagram, Draw.io
• Experience with data analysis tools and software
• Familiarity with Continuous Improvement tools and techniques such as Lean Six Sigma, methodology and process mapping software
• Familiarity with development and review of training material to align with established business processes
• Understanding of business process mapping and analysis is required
• Report writing and presentations to executives
• Excellent written and verbal communication skills
• Experience in report creation and analysis
• Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
• Embracing a culture of equity, diversity, reconciliation and inclusion
• Applicants may be tested

Work Environment:

• The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.

The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [e-mail]. Learn more about our benefits https://bit.ly/COEbenefits.

Up to 1 temporary full-time position for up to 11 months

Hours of Work: 40 hours per week, Monday - Friday

Salary Range: $38.908 - $48.609 (Hourly)

Salary ranges are in the process of being updated in accordance with the recently ratified collective agreement between the City and CSU 52 and will be forthcoming shortly.

Talent Acquisition Consultant: RD/VH

Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.

Classification Title: Strategic Planning Analyst I
Posting Date: Jun 23, 2025
Closing Date: July 4, 2025 11:59:00 PM (MDT)
Number of Openings (up to): 1 - Temporary Full-time
Union: CSU 52
Department: Financial and Corporate Services
Work Location(s): Century Place, 8th Floor, 9803 - 102A Avenue Edmonton T5J 3A3