Continuous Improvement Analyst

Metro Inc.; Toronto; On-site; CAD 70,000 - 82,000; Full time

Job summary

Metro Inc. is seeking a Continuous Improvement Analyst in Ontario to join a dedicated team improving store operations across banners. You will collect and analyze data to drive performance indicators, develop insights, and support data-driven decision making across departments.

Responsibilities include identifying automation opportunities, modeling supply chain impacts, and documenting business processes to enhance efficiency. A background in retail and strong Power BI skills are valued.

Qualifications

• University degree in computer science, mathematics, engineering or any other relevant field.
• Minimum 3–5 years of experience in a similar position.
• Strong ability to analyze, manipulate data, synthesize and model operational issues.
• Proficiency in Power Query and Power BI.
• Proficiency in VBA, SQL and Python languages.
• Advanced Excel and Access macro development.

Responsibilities

• Collect and analyze data and statistics to produce reports with periodic performance indicators to assist in decision-making.
• Identify, analyze, and interpret trends or patterns in complex data sets and create data visualization tools.
• Analyze existing data by finding correlations or establishing statistical models to understand megatrends and improve supply chain impacts on store efficiency.
• Support the deployment of a distribution network optimization model.
• Analyze, document and map business processes.
• Identify automation opportunities to ensure process optimization and improved operational efficiency.
• Design and improve work tools to simplify and standardize operational tasks.
• Assist in defining end-user requirements to meet business needs.
• Apply statistical and mathematical models to understand and solve problems on data.

Skills

Data analysis

Project management

Retail experience

Education

University degree in computer science, mathematics, engineering or relevant field

Tools

Power Query

Power BI

VBA

SQL

Python

MS Office

Excel macros

Access

Job description

Position Title: Continuous Improvement Analyst

Job Requisition ID: 49356

Career Group (ADSP): Administration

Division: Qc - Amélioration Continue (80300526)

Department: Continuous Improvement

Work Location: ON - 5559 DUNDAS STREET W

Province: Ontario

The typical salary range for this position is $70 200.00 - $81 900.00 annually. The base salary offered will be determined based on the candidate’s job-related knowledge, skills, education, experience, and internal equity considerations.

This posting is for an existing full-time, temporary position, ending September 2027.

Summary

To make our food store operations ever more efficient, Metro is setting up a continuous improvement team whose mandate will be to identify and implement initiatives to improve our operational excellence in order to better serve our customers. Whether it’s implementing technological solutions or reviewing ways of doing things, the continuous improvement team will work in collaboration with the operations teams of our banners (Metro Québec, Metro Ontario, Super C, Food Basics, Adonis) to simplify and improve the experience of our customers and employees. The incumbent, in collaboration with a multi-departmental team, has the main mandate of collecting, analyzing and measuring data in order to identify opportunities to optimize our operational processes within our stores and to facilitate decision-making and project prioritization.

Specific Responsibilities

• Collect and analyze data and statistics to produce reports with periodic performance indicators to assist in decision-making
• Identify, analyze, and interpret trends or patterns in complex data sets and create data visualization tools
• Analyze existing data by finding correlations or establishing statistical models to understand current megatrends and improve supply chain impacts on store efficiency
• Support the deployment of a distribution network optimization model
• Analyze, document and map business processes
• Identify automation opportunities to ensure process optimization and improved operational efficiency
• Design and improve work tools aimed at simplifying and standardizing operational tasks
• Assist in defining end-user requirements to meet business needs
• Apply statistical and mathematical models to understand and solve problems on data

Qualifications

• University degree in computer science, mathematics, engineering or any other relevant field
• Minimum 3-5 years of experience in a similar position
• Strong ability to analyze, manipulate data, synthesize and model operational issues
• Maitrise Power Query, Power BI
• Proficiency in VBA, SQL and Python languages
• Proficiency in MS Office suite software
• Advanced level in the development of office tools (Excel and Access – macros and VB)
• Ability to manage multiple projects at once
• Experience in retail (asset)

Disclosure on Use of Artificial Intelligence in Recruitment

At METRO, we are commited to transparency and fairness in our hiring practices. In compliance with Ontario’s Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate’s profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO’s Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.