Contents Technician

Trinity Contents Management; Ottawa; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Dental care

Extended health care

Vision care

Job summary

Trinity Contents Management is hiring a Contents Technician to support insurance restoration and contents management across the Ottawa region. You will perform field-based work in residential and commercial properties, focusing on safe handling, packing, labeling, and transport of contents for claims.

Successful candidates will be fluent in English, hold a valid drivers license, and be able to perform physical work.

Qualifications

• Valid drivers license required.
• Fluent in English (spoken, reading & writing).
• Able to perform physical lifting and carrying of items.
• Comfortable working in residential and commercial properties.
• Reliable, punctual and team-oriented.

Responsibilities

• Perform contents pack-outs and pack-backs for insurance claims.
• Safely pack, label, move, and transport household and commercial contents.
• Assist with inventory support, item handling, and documentation.
• Segregate contents for cleaning, restoration, storage, or disposal.
• Load and unload contents at job sites and secure storage facilities.
• Maintain clean, organized, and professional job sites.
• Work closely with Project Managers and Team Leads.

Skills

Fluent English

Valid drivers license

Physical work ability

Team oriented

Job description

The Contents Technician supports insurance restoration and contents management claims related to water damage, fire damage, and mold losses. This is a field-based, hands-on role working in residential and commercial properties across the Ottawa region.

Trinity Contents Management was founded by insurance professionals who saw firsthand what good and bad contents handling looks like, and built the company around doing it right. Every item we handle belongs to a family or business dealing with the aftermath of a loss, and we treat it that way.

Key Responsibilities

• Perform contents pack-outs and pack-backs for insurance claims
• Safely pack, label, move, and transport household and commercial contents
• Assist with inventory support, item handling, and documentation
• Segregate contents for cleaning, restoration, storage, or disposal
• Load and unload contents at job sites and secure storage facilities
• Maintain clean, organized, and professional job sites
• Work closely with Project Managers and Team Leads

Mandatory Requirements

• Valid driver's license
• Fluent in speaking, reading, and writing English
• Ability to perform physical work, including lifting and carrying items
• Comfortable working in residential homes and commercial properties
• Reliable, punctual, and team-oriented
• Professional and respectful demeanor with clients

Preferred Qualifications (Assets)

• Experience in contents restoration, moving, warehousing, or insurance claims
• Familiarity with pack-out / pack-back procedures
• IICRC certifications (or willingness to obtain)
• Forklift or warehouse experience

Why Work at Trinity Contents Management

• Stable work in the insurance restoration industry
• Training provided — experience not required
• Clear opportunities to grow into Team Lead or Project Manager roles
• Supportive team environment focused on professionalism and quality

Benefits

• Dental care
• Extended health care
• Vision care