Content Strategy Specialist

T-Net British Columbia; Vancouver; Hybrid; CAD 72,000 - 98,000; Full time

Job summary

A prominent content marketing firm is seeking a Content Strategy Specialist to join their team in Vancouver. This role involves leading content audits, developing governance processes, and managing digital assets. Candidates should have 3-5 years of experience in content operations and a passion for creating efficient systems. The position includes competitive salary, hybrid work options, and comprehensive health benefits. This firm values diversity and inclusion, encouraging candidates from all backgrounds to apply.

Benefits

Competitive salary

Health benefits including dental and vision

Flexible time off policy

$2000 annual counseling benefit

RRSP matching and RESP contribution

Clioversary recognition program

Qualifications

• 3-5 years of experience in content operations, marketing, or a similar role.
• Strong understanding of content lifecycle management and governance best practices.
• Exceptional attention to detail for process improvements.

Responsibilities

• Lead content audits to improve library accuracy and effectiveness.
• Develop and document content strategy processes for the team.
• Manage the digital asset management platform for all employees.
• Ensure teams have effective access to necessary content assets.

Skills

Content operations

Collaboration

Process management

Content governance

Tools

Asana

Seismic

Job description

We're seeking a Content Strategy Specialist to join our Content Marketing team in Vancouver, Calgary, or Toronto.

What your team does:

The CNE Content Team partners with teams across Clio-including Sales, Enablement, Partnerships, and Marketing-to lead content strategy, governance, and distribution. We ensure content is consistent, scalable, and aligned with business priorities, while optimizing how it's planned, produced, and delivered. Through the website, email, direct mail, events, guides, reports, and ads, we communicate Clio's value to prospects and customers at every stage of their journey.

Who you are:

The Content Strategy Specialist will be the operational hub of our content engine. You are a systematic, process-driven professional with a passion for bringing clarity and efficiency to a fast-paced content ecosystem. With 3-5 years of experience in content operations or a related field, you have a deep appreciation for content governance and understand how a well-oiled machine fuels business growth. You are a natural collaborator and communicator, skilled at working with various teams to ensure content is consistent, effective, and easily discoverable. You don't just manage content; you build the systems that make it successful.

What you'll work on:

• Lead Content Audits: Drive regular content audits to identify gaps, remove redundant or outdated content, and ensure our entire content library is accurate, on-brand, and effective.
• Drive Content Governance & Process: Develop, document, and socialize our content strategy processes. You will be the go-to expert for content creation, approval, and publishing workflows, ensuring everyone follows best practices.
• Manage Our Content Hub: In partnership with sales enablement and other key teams, you will configure and manage our digital asset management platform, ensuring it is the single source of truth for all employees.
• Enable Cross-Functional Teams: Work closely with product marketing, sales, customer support, and other teams to ensure they have the assets they need and understand how to use our content systems effectively.
• Implement and Standardize: Assist in the implementation of new content tools and technologies, ensuring seamless integration and adoption across the organization.

What you may have:

• 3-5 years of experience in a content operations, content marketing, or a similar role.
• A strong understanding of content lifecycle management, taxonomy, metadata, and governance best practices.
• Exceptional attention to detail with a keen eye for identifying process gaps and inconsistencies.
• Strong communication skills with the ability to clearly articulate processes and collaborate effectively with diverse stakeholders.

Serious bonus points if you have:

• Experience with project management tools (like Asana) and sales enablement/DAM platforms (like Seismic).
• Experience in a B2B SaaS environment.
• A passion for building efficient systems and improving processes.
• Experience with AI and machine learning applications in content strategy or operations, including building or implementing AI tools to enhance efficiency and scale.

#LI-Hybrid

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days.
• Flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit
• RRSP matching and RESP contribution
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

The full salary range* for this role is $72,200 to $85,000 to $97,800 CAD. Please note salary bands may differ based on location and local currency. Additionally, benefit offerings may differ depending on the employee's location.

*We aim to hire all candidates between the minimum and the midpoint of the full salary range. We reserve the midpoint to the maximum of the salary band for internal employees who demonstrate sustained high performance and impact at Clio. The final offer amount for this role will be dependent on individual experience and skillset of the candidate. Please note there are a separate set of salary bands for other regions based on local currency.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion . We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.