Content Producer

Haven Interactive Studios - English; Montreal (administrative region); On-site; CAD 70,000 - 120,000; Full time

Job summary

Haven Interactive Studios - English in Montreal seeks a highly organized Character Content Manager to ensure a smooth Character Art pipeline. You will coordinate a high volume of daily assets from global partners, manage schedules, integrate trackers, and mitigate risks so artists stay focused on quality.

The role requires extensive experience in AAA game production, strong project management skills, and proficiency with Jira and Shotgrid/Flow.

Qualifications

• AAA production experience in large-scale game pipelines.
• Deep practical knowledge of Agile, Scrum, or Waterfall in game production.
• Expertise with Jira, custom workflows, automation and asset tracking tools.
• Experience working with external vendors and outsourcing pipelines.
• Excellent communication across technical and creative teams.
• Solid understanding of the game art pipeline lifecycle.

Responsibilities

• Asset Traffic Control & Logistics: oversee intake and routing of daily character art assets from external vendors.
• Outsourcing & Vendor Integration: set milestones, track SLAs and ensure timely delivery.
• Pipeline & Workflow Optimization: maintain tracking systems to monitor asset lifecycles.
• Dependency & Risk Management: identify bottlenecks across cross-disciplinary handoffs.
• Feedback Loop Management: facilitate communication between Art Directors, vendors and Producers.
• Sprint Planning & Status Reporting: own sprint schedules and visualize asset readiness metrics.

Skills

AAA production experience

Project management

Asset logistics

Outsourcing literacy

Communication & diplomacy

Asset pipeline understanding

Tools

Jira

Shotgrid/Flow

Confluence

Miro

Airtable

Perforce/Helix Core

Job description

The Role

We are seeking an incredibly organized, logistics-driven Character Content Manager to ensure our Character Art pipeline runs efficiently.

You do not need to be a formal people manager. Instead, your strength lies in world-class project management, pipeline optimization, and asset logistics. In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops.

Key Responsibilities

• Asset Traffic Control & Logistics: Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors.
• Outsourcing & Vendor Integration: Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers
• Pipeline & Workflow Optimization: Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation.
• Dependency & Risk Management: Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production).
• Feedback Loop Management: Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams.
• Sprint Planning & Status Reporting: Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and elevate potential timeline risks to the Lead Producer.

What We Are Looking For

• AAA Production Experience: Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management).
• Mastery of Project Management Frameworks: Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations.
• Tool Proficiency: Expert-level mastery of Jira (including custom workflows, automation, and advanced filtering) and asset tracking tools like Shotgrid/Flow, Miro, or Airtable.
• Outsourcing Literacy: Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process.
• Exceptional Communication & Diplomacy: The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy.
• Passion for Asset Mechanics: While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle

BONUS POINTS:

• Experience shipping a Live-Service or Games As A Service (GaaS) title.
• Experience with 3d Software (maya, blender etc)
• Experience with Perforce/Helix Core or engine integration tools (Unreal Engine).
• Bilingualism (English and French), given our studio's location in Montreal
• BIG bonus for knowing Python scripting/having experience coding your own tool

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