Content Producer

Haven Studios; Montreal (administrative region); On-site; CAD 90,000 - 130,000; Full time

Job summary

Haven Studios in Montreal is seeking a highly organized, logistics-driven Character Content Manager to streamline the character art pipeline. You will manage asset intake, vendor coordination, and workflow optimization to ensure artists can focus on quality.

You will leverage Jira, Shotgrid/Flow, and other tools to track asset lifecycles, mitigate risks, and keep cross-team stakeholders aligned across sprints.

Qualifications

• AAA production experience in full-cycle, large-scale game production pipelines.
• Deep knowledge of Agile, Scrum, or Waterfall methodologies in game production.
• Expertise with Jira, custom workflows, automation, and asset tracking tools.
• Outsourcing literacy: manage vendor milestones and asset delivery processes.
• Exceptional communication and diplomacy across technical, creative and external teams.
• Passion for asset mechanics and understanding of the game art pipeline lifecycle.

Responsibilities

• Asset Traffic Control & Logistics: oversee daily intake and routing of character assets from external vendors.
• Outsourcing & Vendor Integration: coordinate with internal leads and external vendors to hit milestones.
• Pipeline & Workflow Optimization: design and maintain tracking systems (Jira, Shotgrid/Flow, Confluence/Miro/Airtable).
• Dependency & Risk Management: identify bottlenecks across cross-disciplinary handoffs.
• Feedback Loop Management: facilitate communication between Art Directors/Leads, external partners and Producers.
• Sprint Planning & Status Reporting: own sprint schedules and surface timeline risks.

Skills

AAA Production

Project Management

Agile/Scrum

Asset Pipeline

Communication

Tools

Jira

Shotgrid/Flow

Miro

Airtable

Job description

In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.

We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA multiplayer experience with a vision to build a systemic and evolving world focused on freedom, thrill, and playfulness that will keep players entertained and engaged for years.

Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.

The Role

We are seeking an incredibly organized, logistics-driven Character Content Manager to ensure our Character Art pipeline runs efficiently.

You do not need to be a formal people manager. Instead, your strength lies in world-class project management, pipeline optimization, and asset logistics. In this role, you will coordinate the massive influx of daily assets flowing from multiple global external development and outsourcing partners. Your focus is to ensure our character artists can focus on quality while you handle the complex traffic of schedule alignment, tracker integration, risk mitigation, and feedback loops.

Key Responsibilities

• Asset Traffic Control & Logistics: Oversee the day-to-day intake, triage, and pipeline routing of dozens of daily character art assets (high-poly, low-poly, textures, rigs, blendshapes) arriving from external vendors.
• Outsourcing & Vendor Integration: Partner closely with internal character art leads and external vendors.Partner closely with internal character art leads and external vendors. Establish clear delivery milestones, track SLAs and ensure optimized timeline is precisely met by outsourcers
• Pipeline & Workflow Optimization: Design, maintain, and ruthlessly optimize the tracking systems (Jira, Shotgrid/Flow Production Tracking, Confluence) used to monitor asset lifecycles from concept to engine-ready implementation.
• Dependency & Risk Management: Proactively identify bottlenecks across cross-disciplinary dependencies (e.g., ensuring character art handoffs to Rigging, Animation, and Tech Art happen smoothly without stalling production).
• Feedback Loop Management: Facilitate communication between internal Art Directors/Leads, external partners and Producers of other teams.
• Sprint Planning & Status Reporting: Own the sprint schedules for the character team. Maintain clear visibility on asset readiness metrics and elevate potential timeline risks to the Lead Producer.

What We Are Looking For

• AAA Production Experience: Proven experience operating within a full-cycle, large-scale AAA game production environment, specifically managing content-heavy pipelines (Art, Maps, Outsourcing, or Asset Management).
• Mastery of Project Management Frameworks: Deep practical knowledge of Agile, Scrum, or Waterfall methodologies adapted for game production pipelines. You know how to build a milestone plan that accounts for the unpredictability of art iterations.
• Tool Proficiency: Expert-level mastery of Jira (including custom workflows, automation, and advanced filtering) and asset tracking tools like Shotgrid/Flow, Miro, or Airtable.
• Outsourcing Literacy: Deep understanding of how external development partnerships function. You know how to read asset specification sheets, manage vendor milestones, and run an efficient delivery process.
• Exceptional Communication & Diplomacy: The ability to navigate ambiguity and communicate seamlessly across technical, creative, and external business teams. You can push for deadlines while keeping relationships healthy.
• Passion for Asset Mechanics: While you don't need to be an artist, you should have a solid understanding of the game art pipeline lifecycle

BONUS POINTS:

• Experience shipping a Live-Service or Games As A Service (GaaS) title.
• Experience with 3d Software (maya, blender etc)
• Experience with Perforce/Helix Core or engine integration tools (Unreal Engine).
• Bilingualism (English and French), given our studio's location in Montreal
• Character art experience
• BIG bonus for knowing Python scripting/having experience coding your own tool

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