Content Manager - Tangerine

Tangerine; Toronto; On-site; CAD 90,000 - 115,000; Full time

Benefits offered by this job

Diversity & inclusion

Learning & development

Wellbeing programs

Pension & benefits

Job summary

Tangerine is seeking a Content Manager to drive editorial planning, content development, and day-to-day execution across Tangerine's content ecosystem. You will collaborate with Brand, Product, Wealth, and Legal teams to translate business priorities into audience-first content that supports brand and business objectives.

You will combine strong editorial judgement with operational excellence to ensure content is delivered efficiently, meets high quality standards, and evolves through

Qualifications

• 5-7 years of experience in content marketing, editorial, publishing, journalism, content strategy, or digital marketing.
• Exceptional writing, editing, storytelling, and editorial judgment skills.
• Experience leading content initiatives from planning and briefing through production, approval, publication, and optimization.
• Strong ability to translate complex business topics into engaging, audience-first content.
• Experience managing content calendars, workflows, stakeholders, and multiple concurrent priorities.
• Proven ability to build relationships and influence outcomes across cross-functional teams.
• Experience working with external agencies, freelancers, content platforms, or production partners.
• Strong understanding of SEO, content performance measurement, and digital content best practices.
• Excellent organizational skills and attention to detail.
• Comfort working in ambiguity, adapting to changing priorities and balancing strategic thinking with hands-on execution.
• Familiarity with content management systems, project management tools, and AI-enabled content workflows.
• Formal post-secondary education in Marketing, Communications, Journalism, English, or a related discipline.
• AI fluency and curiosity about emerging content technologies.
• Comfort and confidence in adapting new tools and ways of working.
• Ability to drive results in periods of change.
• Track record of fostering an inclusive culture.

Responsibilities

• Lead editorial planning and content development across Tangerine's content ecosystem.
• Transform business priorities into editorial plans and recommendations.
• Provide editorial leadership and ensure brand voice and standards are met.
• Edit and review content for clarity, accuracy, quality, and consistency.
• Own and manage the editorial calendar and content pipeline.
• Lead content from brief through publication and optimization.
• Manage workflows, approvals, and stakeholder reviews.
• Anticipate risks and manage competing priorities to meet timelines.
• Monitor content performance and identify insights for improvement.
• Partner with analytics, SEO, and paid media teams to optimize content.
• Apply audience insights and trends to editorial planning.
• Stay informed on publishing, AI, SEO, and industry trends.

Skills

Editorial leadership

Writing & editing

Content strategy

SEO knowledge

Content calendars

Stakeholder management

Cross-functional collaboration

AI workflows

Adaptability

Communication

Education

Post-secondary education in Marketing

Post-secondary education in Communications

Post-secondary education in Journalism

English or related discipline

Tools

CMS

Project management tools

Content platforms

SEO analytics tools

Job description

Requisition ID: 270913

At Tangerine, we're redefining banking. As Canada's leading digital bank, we thrive on innovation, agility, and bold thinking, tackling every challenge head-on with leading technology and the unstoppable power of collaboration.

Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we're committed to making an impact in the communities we serve and across our organization. We foster a culture built on integrity, inclusion, and fearless ambition – where diverse perspectives are valued, and people are empowered to do their best work.

Are you ready to disrupt the status quo? Do you crave challenges that push boundaries? If you're a high performer looking to accelerate your career and reimagine the banking landscape, this is your moment.

Let's shape the future of banking together!

What You Will Be Doing

The Content Manager plays a key role in bringing Tangerine's content strategy to life. Reporting to the Senior Manager, Content Strategy, this role leads editorial planning, content development, and day-to-day execution across Tangerine's content ecosystem.

Working closely with partners across Brand, Product, Wealth, TTM, Legal, Compliance, and external agencies, you will transform business priorities into high-quality, audience-first content that supports brand and business objectives.

Combining strong editorial judgement with operational excellence, you will ensure content is delivered efficiently, meets the highest quality standards, and continuously evolves through performance insights and optimization.

Is this role right for you? In this role, you will be:

• Editorial Leadership & Content Development
  • Lead the development and execution of editorial content across Tangerine's content ecosystem, including content hubs, thought leadership, digital PR, newsletters, and campaign support content.
  • Translate business priorities, audience insights, and content strategy into actionable content plans and editorial recommendations.
  • Develop compelling content opportunities, story angles, and editorial concepts that align with business objectives and audience needs.
  • Serve as an editorial lead by ensuring all content reflects Tangerine's brand voice, editorial standards, and customer-first approach.
  • Edit, review, and provide feedback on content to ensure clarity, accuracy, quality, and consistency.
• Content Planning & Operations
  • Own and manage the editorial calendar and content pipeline across key business priorities.
  • Lead content from brief through publication, ensuring content is delivered on time, on strategy, and to quality standards.
  • Manage content workflows, production schedules, approvals, and stakeholder reviews throughout the content lifecycle.
  • Anticipate risks, remove obstacles, and proactively manage competing priorities to maintain delivery timelines.
• Performance Optimization & Continuous Improvement
  • Monitor content performance and identify insights, trends, and opportunities to improve future content.
  • Partner with analytics, SEO, and paid media teams to ensure content is optimized for discoverability, engagement, and business impact.
  • Apply audience insights, search trends, and performance data to shape content recommendations and editorial planning.
  • Stay informed on content, publishing, AI, SEO and industry trends and apply relevant insights to enhance Tangerine's content programs.
• Other
  • Championing a client- obsessed culture
  • Leveraging a growth mindset, embracing learning and continuous improvement
  • Contributing to a dynamic workplace fostering trust, integrity and inclusion
  • Removing obstacles to drive momentum across teams

Skills

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 5-7 years of relevant experience in content marketing, editorial, publishing, journalism, content strategy, or digital marketing.
• Exceptional writing, editing, storytelling, and editorial judgment skills.
• Experience leading content initiatives from planning and briefing through production, approval, publication, and optimization.
• Strong ability to translate complex business topics into engaging, audience-first content.
• Experience managing content calendars, workflows, stakeholders, and multiple concurrent priorities.
• Proven ability to build relationships and influence outcomes across cross-functional teams.
• Experience working with external agencies, freelancers, content platforms, or production partners.
• Strong understanding of SEO, content performance measurement, and digital content best practices.
• Excellent organizational skills and attention to detail.
• Comfort working in ambiguity, adapting to changing priorities and balancing strategic thinking with hands‑on execution.
• Familiarity with content management systems, project management tools, and AI-enabled content workflows.
• Formal post‑secondary education in Marketing, Communications, Journalism, English, or a related discipline.
• AI fluency and curiosity about emerging content technologies.
• Comfort and confidence in adapting new tools and ways of working.
• Ability to drive results in periods of change.
• Track record of fostering an inclusive culture.

What's in it for you?

• You will be part of a diverse, inclusive, and purpose driven community of client- obsessed innovators who move fast, push boundaries, and celebrate big together.
• We are creating something game changing and you get to make your mark on it.
• You will have access to thousands of online and in person learning experiences at your fingertips to elevate your career and accelerate your development.
• From competitive benefits to programs that support your wellbeing and financial goals- we invest in you today and in your future.*
• Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.