Content Designer III, TCGplayer

eBay; Toronto; On-site; CAD 86,000 - 114,000; Full time

Benefits offered by this job

RRSP eligibility

Paid time off

Parental leave

Job summary

eBay is hiring a Content Designer III to help make TCGplayer products easier to understand and use. You will shape information architecture, content hierarchy, terminology, and interface content across buyer and seller journeys.

You’ll collaborate with Product, Design, Research, Engineering, and business teams to turn complex problems into clear, intuitive solutions and help scale content patterns across the marketplace.

Qualifications

• 5+ years in Content Design, UX Writing, or related field.
• Portfolio demonstrating solving product problems and measurable impact.
• Experience leading Content Design within cross-functional teams.

Responsibilities

• Own Content Design for product initiatives from discovery through delivery and iteration.
• Shape user flows, information architecture, content hierarchy, terminology, and interface content.
• Turn complicated customer, product, and operational needs into clear, intuitive solutions.
• Partner across Product, Design, Research, Engineering, and business teams to solve problems and build alignment.
• Use research, data, and customer insights to guide recommendations and evaluate outcomes.
• Contribute across seller tools, international and multi-market initiatives, onboarding, payments, shipping, and other evolving product areas.
• Improve reusable content patterns and standards, while using AI-assisted tools where they strengthen quality or efficiency.

Skills

Content design

UX writing

Information architecture

Cross-functional collaboration

Data-driven decisions

AI-enabled products

Job description

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Role And The Team

TCGplayer, an eBay company, connects the trading card game community through a global marketplace and products that help hobbyists discover what they love and sellers grow their businesses. Founded by TCG enthusiasts, we pair deep knowledge of the hobby with eBay’s commerce expertise, technology, and resources.

We’re looking for a Content Designer III to help make TCGplayer products easier to understand and use! The work spans buyer and seller journeys, seller tools, international and multi-market initiatives, and other areas that support how people participate in the hobby and run their businesses.

As part of the Product Design team, you’ll help shape products from early problem definition through launch and iteration. The work includes information architecture, user flows, terminology, content hierarchy, and interface content, with close partnership across Product, Design, Research, Engineering, and business teams.

This role offers the opportunity to own challenging product problems, influence how solutions take shape, and create clearer, more consistent journeys for hobbyists and sellers. You’ll also help strengthen content patterns and practices that can scale across TCGplayer.

What You Will Accomplish

• Own Content Design for product initiatives from discovery through delivery and iteration.
• Shape user flows, information architecture, content hierarchy, terminology, and interface content.
• Turn complicated customer, product, and operational needs into clear, intuitive solutions.
• Partner across Product, Design, Research, Engineering, and business teams to solve problems and build alignment.
• Use research, data, and customer insights to guide recommendations and evaluate outcomes.
• Contribute across seller tools, international and multi-market initiatives, onboarding, payments, shipping, and other evolving product areas.
• Improve reusable content patterns and standards, while using AI-assisted tools where they strengthen quality or efficiency.

What You Will Bring

• 5+ years in Content Design, UX Writing, Content Strategy, or a related product discipline.
• A portfolio that shows how you solve product problems, make decisions, collaborate with partners, and drive measurable impact.
• Demonstrated ability to independently lead Content Design work within cross-functional product teams.
• Strong skills in simplifying complicated information and workflows through information architecture, user flows, terminology, content systems, and interface content.
• A track record of building trusted partnerships, communicating a clear point of view, and influencing decisions across teams.
• Sound judgment when priorities, requirements, or solutions are still evolving.
• Experience applying customer research, insights, and data to product decisions, along with experience using AI-assisted tools or contributing to AI-enabled products.
• Background in e-commerce, marketplaces, seller or merchant tools, international or multi-market products, payments, onboarding, or similar product environments is a plus.

Additional Details

The base pay range for this position is expected in the range below:

C$85,600 - C$114,300

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including RRSP eligibility, various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

This job posting relates to an existing vacancy within eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [e-mail]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility.