Consultant, Health Solutions - Small & Medium Enterprise(SME)

Aon plc; Quebec; Hybrid; CAD 65,000 - 90,000; Full time

Job summary

Aon plc in Quebec is seeking a Consultant, Health Solutions for SME health benefits. You will advise clients on group benefits, help resolve issues, and support business development with local insurers and cross-border teams.

The role requires 3–5 years of group benefits experience, strong French/English communication, and LLQP licensing, with a focus on building lasting client relationships and delivering practical, data-driven solutions.

Qualifications

• 3–5 years of experience in group benefits.
• Experience in a client-facing environment is a strong asset.
• Bilingual in French and English is required.
• Life Insurance Licence (LLQP) required.
• Knowledge of provincial and federal legislative changes.

Responsibilities

• Provide brokerage, consulting services, client advice and respond to ad hoc customer service requests.
• Observe and propose ways to improve customer outcomes, efficiency, and profitability.
• Manage business relationships with SME customers.
• Negotiate and maintain Aon's engagement agreements with clients.
• Support customer portfolio P&L and customer revenue allocation.
• Build and maintain relationships with local insurance carrier sales & service teams.

Skills

Client-facing

Presentation & communication

Bilingual: French/English

Relationship management

Group benefits knowledge

LLQP licensing

Education

University degree in group insurance/benefits

Job description

Consultant, Health Solutions - Small & Medium Enterprise(SME)

Do you enjoy being in touch with customers and helping them solve their problems? Do you see opportunities where others see obstacles or challenges? If so, this opportunity could be for you. Our Small & Medium Business Health Solutions team is looking for a consultant to join our team of professionals in Quebec.

Applicants must be legally entitled to work in Canada. This position is not eligible for sponsorship and we are unable to sponsor or participate in sponsoring a candidate for an employment visa or work permit.

Aon's mission is to support better decision-making

At Aon, we help make better decisions to protect and enrich the lives of people around the world.

As an organization, we are united by trust in an inclusive team and are passionate about the success of our employees and customers.

What to expect on a daily basis

• Provide brokerage, consulting services, client advice and respond to ad hoc customer service requests
• Observe and propose ways to improve customer outcomes, efficiency, and profitability
• Manage business relationships with SME customers
• Negotiate and maintain Aon's engagement agreements with clients
• Maintain client hygiene by maintaining Aon's Client Planner tool, Aon CRM, Time Reporting, and other related systems
• Support customer portfolio P&L and customer revenue allocation
• Manage & grow relationships with local insurance carrier sales & service teams
• Build and maintain a high level of "Aon IQ" to recognize cross-sell opportunities with Aon's other customer solution lines
• Build relationships with Canadian colleagues in the commercial risk, retirement and investment and human capital sectors, as well as with U.S. and global colleagues in the health & welfare sector, to generate new business opportunities for the Canadian SME benefits practice
• Involve leaders and colleagues from specialized business units to support client activities as needed
• Provide support to business development producers for new Health Solution logo’s
• Support Aon colleagues in the U.S. and around the world with customers who need Aon Canada’s Health Solutions' assistance, expertise and commitment for the acquisition & implementation of new Health Solution clients in Canada
• Support the implementation of client solutions developed by the national brokerage team
• To support, but also provide feedback on the innovation of our standardized market offering(s)

How is this job offer a difference from others

All healthcare solutions colleagues need to promote employee engagement by inspiring their team to produce exceptional, insightful, and consistent solutions for customers. The methods for building and implementing solutions will focus on efficiency through the use of data, automation, collaboration with other business units, and overseas resources, while remaining focused on customer needs.

Skills and experience that will lead to success:

• 3 to 5 years of experience in group benefits
• Experience in a client-facing environment; proven success in that context is a strong asset
• High level of social and emotional intelligence
• Excellent presentation and communication skills in both French and English, with the ability to explain complex topics to non‑expert audiences
• University degree or equivalent experience in group insurance and/or benefits consulting
• Strong adaptability and resilience, with the ability to thrive in a constantly evolving environment
• Proven ability to manage competing priorities, shifting deadlines and demanding stakeholders
• Demonstrated ability to stay current on industry trends and on provincial and federal legislative changes
• Demonstrated commitment to ongoing learning and professional development within the group benefits industry
• Life Insurance Licence (LLQP) required
• Bilingualism (French/English) required due to frequent interactions with clients, colleagues and partners in Québec, across Canada and internationally

Aon is not accepting unsolicited applications from recruitment agencies for this position. If you are a recruitment agency, you will not receive any compensation for introducing a candidate, even if Aon hires them.