Consultant

Enable; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Paid Time Off

Wellness Benefit

Comprehensive Insurance

Retirement Plan

Bonus Plan

Equity Program

Career Growth

Training

Pets

Job summary

Enable is seeking an implementation professional to drive product deployments across multiple customer environments. You will work with multi-disciplinary teams to deliver value, manage milestones, and ensure customer success.

Ideal candidates have 2+ years in customer-facing roles, strong data skills, and English fluency. Travel is possible up to moderate levels with a focus on effective collaboration and knowledge sharing.

Qualifications

• 2+ years in customer-facing roles in Customer Success or enterprise software
• Experience handling large data sets and extracting insights
• English fluency; other languages preferred

Responsibilities

• Deliver product implementations per SOW and customer requirements
• Plan and drive milestones; manage project delivery
• Handle customer escalations per policy
• Troubleshoot implementation issues with Enable support
• Lead customer meetings and workshops to deliver value
• Mentor associate consultants on engagements
• Identify training gaps and expansion opportunities
• Maintain ethics, security, and compliance training

Skills

Customer success

Project management

Data analysis

Troubleshooting

Time management

Relationship building

Cross-functional collaboration

Certifications

Communication skills

Education

Oracle certification

SAP certification

SQL certification

Tools

SQL

Power BI

Tableau

Job description

Managing pricing and rebates shouldn’t be a hassle. Enable’s intelligent platform is built for the speed of today’s market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management.

After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry.

Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey.

Job Summary

The position is responsible for implementation of Enable’s products within a chosen domain of expertise both at the individual product and solution level across multiple customer’s environments.. This requires continuously refreshed, advanced level technical knowledge within chosen technical domains working effectively as part of multi-functional project teams.

Duties and Responsibilities

• Meets or exceeds customer expectations by implementing products that address the client’s business requirements within the ‘Scope of Work’ (SOW) agreed by Enable and the customer.
• Drive implementation milestones by planning and executing tasks, being accountable for successful project completion.
• Efficiently manage customer escalations, following company policies and procedures.
• Able to effectively troubleshoot technical implementation issues interacting with Enable support teams to manage product issues where necessary.
• Actively serves as member of the Enable project team contributing product and solution expertise to deliver customer value
• Contributes to building the knowledge base within Enable technical practices and communities including lessons learned, best practices, tools, methods and learning events.
• Serve as a coach to associate level consultants who are actively engaged as part of the project team on assigned client engagements.
• Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available.
• Identifies customer training gaps and opportunities for Enable product or service expansion and enhancement.
• Lead productive customer meetings and workshops, resolving complex support tasks, and triaging incoming customer requests independently.

Knowledge, Skills, and Abilities (KSAs)

• Demonstrates ability to implement Enable software technology within customer environments at a complex level for the individual products of chosen domain expertise.
• Proven and advanced level comprehension of product capabilities and how solution design can be integrated into the customer environment.
• Possess advanced technology troubleshooting skills for products of chosen expertise and basic technology troubleshooting capabilities.
• Consistently achieves role KPI’s balancing billable time with self-development plans to ensure skills are constantly updated and in demand.
• Demonstrated project management competence.
• Ability to effectively time manage and multi-task (e.g. handle multiple tasks at once).
• Skillful in building relationships with customers and identifying expansion opportunities.
• Continually strives to build advanced skills, performing with a proactive attitude to identify other areas to support across the team
• Fulfils ethics, security and compliance training and test requirements to always protect Enable’s interests and assets.
• Experience handling large data sets and extracting relevant insights.

Preferred Education and Experience

• Preferred 2+ years experience working in customer facing role in Customer Success or an enterprise software organization
• Related Product and Industry Certifications as required (e.g. Oracle, SAP, SQL)
• Experience handling large data sets and extracting relevant insights.
• Annually maintained all granted internal and external technical and professional certifications to latest level as appropriate.
• Experience with international cross cultural teams preferred
• English language written and verbally fluency required, other languages preferred

Travel

• Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects may request a higher percentage of travel, sometimes up to 50% or more.

Total Rewards:

At Enable, we’re committed to your professional development and growth. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.

Salary/TCC is just one component of Enable’s total rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to:

Paid Time Off: Take the time you need to relax and recharge

Wellness Benefit: Quarterly incentive dedicated to improving your health and well-being

Comprehensive Insurance: Health and life coverage for you and your family

Retirement Plan: Build your future with our retirement savings plan

Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance

Equity Program: Benefit from our equity program with additional options tied to tenure and performance

Career Growth: Explore new opportunities with our internal mobility program

Additional Perks:

Training: Access a range of workshops and courses designed to boost your professional growth and take your career to new heights

Pets: Bring your pets to our welcoming, pet-friendly offices

According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we’re committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don’t meet all qualifications.

Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination-free employment, ensuring a harassment-free environment with equitable treatment.

We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know.

This job posting is for a current, existing vacancy.