Conservation & Energy Programs Specialist — Hybrid

FortisBC; Surrey; Hybrid; CAD 81,000 - 96,000; Full time

Benefits offered by this job

Flexible work program

Hybrid work arrangement

Job summary

FortisBC in British Columbia is actively seeking a Program Specialist to support conservation and energy management programs for commercial, industrial, residential, and income-qualified customers. You will manage program operations end-to-end, coordinate with internal teams and external partners, and drive rebate administration, evaluation, and reporting to ensure timely delivery of incentives.

The role requires a Diploma in Marketing or Communications with at least three years of relevant

Qualifications

• Diploma in Marketing, Communications or related discipline with a minimum of three years of relevant experience.

Responsibilities

• Manage program operations end to end: intake, approvals, customer support, escalations, invoice processing, rebate administration, compliance, incentives.
• Consult with internal stakeholders to fulfill program delivery goals and train on messaging and delivery tactics.
• Collaborate with contractors, vendors and external partners to drive awareness and participation.
• Prepare business cases for new or modified programs with substantiated justifications and cost-effectiveness analysis.
• Build rapport with program partners and act as subject matter expert.
• Manage program budgets, forecasts, performance metrics, reporting and expenditure tracking.
• Identify barriers and bottlenecks; implement customer feedback to evolve processes.
• Support regulatory reporting, program evaluation and stakeholder presentations.

Skills

Project management

DSM programs

Stakeholder engagement

Analytical skills

Team management

Education

Diploma in Marketing or Communications

Job description

FortisBC in British Columbia is actively seeking a Program Specialist to support conservation and energy management programs for commercial, industrial, residential, and income-qualified customers. You will manage program operations end-to-end, coordinate with internal teams and external partners, and drive rebate administration, evaluation, and reporting to ensure timely delivery of incentives.

The role requires a Diploma in Marketing or Communications with at least three years of relevant