Technical Program Specialist

Ecolighten Energy Solutions; North Vancouver; Hybrid; CAD 70,000 - 85,000; Full time

Job summary

Ecolighten Energy Solutions is seeking a Technical Program Specialist to support multiple energy-efficiency programs and provide project documentation and reporting. You will collaborate with utilities, municipalities, and government clients, performing QA evaluations 30% of the time.

Responsibilities include program design, policy development, and stakeholder communications, with travel to field sites as needed. A diploma or degree and 3 years of experience are required, plus PMP as asset.

Qualifications

• Diploma or Bachelor’s degree in Energy Management, Marketing, Communications or a related discipline from a recognized program.
• Three (3) years of energy-efficiency program experience working with projects or program/project development.
• Knowledge of demand side management programs along with utility and government conservation and climate-related programs and policy drivers.
• Working familiarity with residential building systems, HVAC standards of practice, the BC Building Code and applicable Canadian Standards Association standards.
• Excellent organization, relationship management, writing and communication skills, including explaining technical topics to nontechnical audiences.
• Proficiency in Microsoft Outlook, Word, Excel and PowerPoint, and confidence using smartphones and video conferencing applications.
• Ability to work independently and collaboratively; valid driver’s licence and willingness to travel to field sites.
• Assets: Project Management Professional (PMP) certification, experience with utility or municipal programs, technical standards, and/or field quality assurance.

Responsibilities

• Support the Project Manager with ongoing energy efficiency and demand side management projects for utility and municipal clients, including tracking activities, timelines and deliverables.
• Assist with energy program design, implementation, evaluation and continuous improvement, including development of program policies, standards of work and technical resources.
• Communicate professionally with utility, municipal and government clients and other program stakeholders regarding project activities and requirements.
• Collect and analyze program information, measure outcomes, and prepare clear reports, presentations and project documentation.
• Contribute to research, proposals, strategic outreach, program communications, educational materials and copywriting.
• Conduct in-person and virtual quality assurance evaluations of installations; review practices against program requirements and applicable standards, and document findings.
• Use mobile video tools such as WhatsApp, FaceTime and Google Meet to conduct virtual evaluations with homeowners and contractors.
• Participate in special projects and related duties as needed.

Skills

Organization

Relationship management

Writing

Communication

Travel willingness

Education

Diploma or Bachelor’s degree in Energy Management/Marketing/Communications

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PowerPoint

Video conferencing apps

Job description

BACKGROUND

Ecolighten Energy Solutions (Ecolighten) is an innovative, environmentally focused company dedicated to helping utilities, municipalities, government organizations, and homeowners use energy more efficiently. Backed by years of real-world experience, Ecolighten brings extensive knowledge in building science, house-as-a-system principles, mechanical HVAC design, and energy services to help clients meet the challenges of energy conservation and efficiency.

Our Energy Services Consulting division works with utilities, municipalities, and government organizations to design, deliver, and evaluate energy efficiency, demand side management, and clean energy programs. Our expertise spans program development, strategic marketing and communications, technical research, program delivery, quality assurance, and performance measurement, helping clients develop practical, effective solutions that deliver measurable results.

THE OPPORTUNITY

We are seeking an organized, motivated Technical Program Specialist to support the day-to-day work of multiple consulting projects. Working under the direction of our Project Manager, you will help move programs forward through project support, client communications, technical documentation, research and reporting. For this position, approximately 30% of time involves in-person and virtual quality assurance evaluations of energy efficiency installations.

ROLE FUNCTIONS

• Support the Project Manager with ongoing energy efficiency and demand side management projects for utility and municipal clients, including tracking activities, timelines and deliverables.
• Assist with energy program design, implementation, evaluation and continuous improvement, including development of program policies, standards of work and technical resources.
• Communicate professionally with utility, municipal and government clients and other program stakeholders regarding project activities and requirements.
• Collect and analyze program information, measure outcomes, and prepare clear reports, presentations and project documentation.
• Contribute to research, proposals, strategic outreach, program communications, educational materials and copywriting.
• Conduct in-person and virtual quality assurance evaluations of installations; review practices against program requirements and applicable standards, and document findings.
• Use mobile video tools such as WhatsApp, FaceTime and Google Meet to conduct virtual evaluations with homeowners and contractors.
• Participate in special projects and related duties as needed.

ROLE REQUIREMENTS

• Diploma or Bachelor’s degree in Energy Management, Marketing, Communications or a related discipline from a recognized program.
• Three (3) years of energy-efficiency program experience working with projects or program/project development.
• Knowledge of demand side management programs along with utility and government conservation and climate-related programs and policy drivers.
• Working familiarity with residential building systems, HVAC standards of practice, the BC Building Code and applicable Canadian Standards Association standards.
• Excellent organization, relationship management, writing and communication skills, including explaining technical topics to nontechnical audiences.
• Proficiency in Microsoft Outlook, Word, Excel and PowerPoint, and confidence using smartphones and video conferencing applications.
• Ability to work independently and collaboratively; valid driver’s licence and willingness to travel to field sites.
• Assets: Project Management Professional (PMP) certification, experience with utility or municipal programs, technical standards, and/or field quality assurance.

Pay: $70,000.00-$85,000.00 per year

Work Location: Hybrid remote in North Vancouver, BC