Conseiller Funéraire et Services aux Familles

Service Corporation International; Terrebonne; On-site; CAD 42,000 - 56,000; Full time

Job summary

Service Corporation International in Mascouche, QC seeks a Funeral Assistant to organize and direct funeral rites with empathy, coordinating arrangements for ceremonies during funerals, visitations, and memorials, while supporting grieving families.

You will manage logistics, guide attendees, handle documentation and communications, and ensure adherence to professional, municipal, provincial, and federal regulations with a compassionate, detail-oriented approach.

Qualifications

• Education: High School diploma or equivalent.
• Experience: Minimum 3 years related experience as a Funeral Assistant.
• Licenses: Valid provincial driver's license.
• Knowledge, Skills and Abilities: Compassion, strong communication, problem solving, multi-tasking, and attention to detail; basic computer skills including MS Office.

Responsibilities

• Arranges, conducts and directs bereavement rites, including funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures.
• Confirms authorization to proceed with the service arrangements.
• Ensures client families are informed of special recognition/services available for veterans and ensures the delivery of selected recognition/services.
• Assists with funeral services by coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and sets up and removes chairs.
• In absence of Family Service Counselor, provides aftercare including delivery of documentation; stationery; information on insurance, health benefits and pension, and; pre-arrangements for next of kin.
• Ensures potential pre-need referrals are shared with Family Service Counselors.
• Ensures adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations.
• Prepares and accurately completes documents and online entries related to services, cremations, maintenance.
• Assists with general office duties including answering phones and preparing reports as necessary.
• Assist with the maintenance of vehicles, the facility and property.
• Receives caskets and other funeral home supplies as well as place into inventory.
• Ensures refreshments are available (where allowed by law).

Skills

Compassion

Communication

Problem solving

Multi-tasking

Attention to detail

MS Office

Education

High School diploma or equivalent

Tools

MS Office Suite

Job description

Service Corporation International in Mascouche, QC seeks a Funeral Assistant to organize and direct funeral rites with empathy, coordinating arrangements for ceremonies during funerals, visitations, and memorials, while supporting grieving families.

You will manage logistics, guide attendees, handle documentation and communications, and ensure adherence to professional, municipal, provincial, and federal regulations with a compassionate, detail-oriented approach.