Conseiller Bois et Matériaux – Vente et Projets

The Home Depot; Laval; On-site; CAD 32,000 - 42,000; Full time

Job summary

The Home Depot in Laval, Quebec is seeking a Sales Associate who thrives on helping customers succeed and making an impact by guiding them to right solutions for their projects. You will greet, engage, and assist customers while building product knowledge across departments.

In this role you will drive sales by discussing options, suggesting related items, and educating customers about the whole project. You will maintain merchandise, uphold safety standards, and work a flexible schedule

Qualifications

• High School Diploma or equivalent.
• 1 to 2 years Retail or Trade experience an asset.

Responsibilities

• Ensures Customer Satisfaction.
• Actively seek customers throughout the store and escort customers to appropriate merchandise.
• Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
• Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them.
• Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need.
• Educate customers about the whole project.
• Using empowerment program when necessary to satisfy customers.
• Execute daily stock maintenance: all products signed, displayed, and clean.
• Maintain knowledge of all products in department and adjacent departments.
• Proactively seek knowledge on all products and services.
• Follows all safety policies and procedures, Loss Prevention policies and procedures.

Skills

Interpersonal Skills

Communicates Effectively

Customer Focus

Education

High School Diploma or equivalent

Job description

The Home Depot in Laval, Quebec is seeking a Sales Associate who thrives on helping customers succeed and making an impact by guiding them to right solutions for their projects. You will greet, engage, and assist customers while building product knowledge across departments.

In this role you will drive sales by discussing options, suggesting related items, and educating customers about the whole project. You will maintain merchandise, uphold safety standards, and work a flexible schedule