Configuration Analyst

LifeWorks; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading technology company seeks a Configuration Analyst to support the configuration and deployment of their proprietary health software. The ideal candidate will work in a collaborative environment, contributing their analytical skills and technical expertise to ensure successful implementations and client support.

Qualifications

• 2–3 years of experience in related fields such as benefits administration, HRIS.
• Strong SQL knowledge and proficiency in at least one coding language.
• Familiarity with agile methodologies.

Responsibilities

• Support the configuration of employee benefit platform with proprietary software.
• Conduct initial testing of configured solutions and support defect resolution.
• Participate in solution design sessions and translate findings into specifications.

Skills

Analytical skills

Problem-solving skills

Communication skills

Organizational skills

Time management skills

SQL knowledge

Proficiency in coding language

Education

Bachelor’s degree in Computer Science or Information Technology

Tools

ASP.NET

HTML

JavaScript

Job description

Join our team and what we’ll accomplish together

As an Configuration Analyst, you’ll contribute to the successful configuration and deployment of our proprietary Telus Health software. You’ll support clients through implementation and post-go-live phases, applying your growing industry knowledge and technical skills in a collaborative team environment.

What you’ll do

• Support the configuration of employee benefit platform with our proprietary TELUS Health software to meet the unique needs of new and existing clients.
• Perform analysis on business requirements.
• Participate in solution design sessions with senior team members and translate findings into system specifications.
• Collaborate with team leads and implementation managers to ensure timely delivery of tasks.
• Set realistic and achievable expectations for deliverables.
• Conduct initial testing of configured solutions and support defect resolution.
• Help prepare training materials and contribute to knowledge transfer sessions.
• Maintain accurate project documentation and status updates.
• Participate in internal training and team discussions to continue building your expertise.
• Support special projects and ad hoc initiatives as assigned.
• Promote teamwork and collegiality in the work environment.
• Promote TELUS Health as the service provider of choice in the industry.
• Observe the corporate values of TELUS Health.

What you bring

• 2–3 years of experience in benefits administration, HRIS, payroll systems, finance systems implementation, or a related industry.
• Bachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent work experience.
• Solid SQL knowledge and proficiency in at least one coding language.
• Familiarity with agile methodologies and iterative solution development.
• Strong analytical and problem-solving skills to tackle complex system challenges.
• Exposure to ASP, ASP.NET, HTML, JavaScript.
• Self-directed, dedicated team player who demonstrates the ability to take initiative.
• Excellent communication, organizational and interpersonal skills.
• Excellent time management skills and the ability to manage multiple assignments.
• Reliable, consistent, flexible and adaptable.

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.