Condo Site Operations Specialist

FirstService Residential; Burlington; On-site; CAD 43,000 - 45,000; Full time

Benefits offered by this job

Health Spending Account

Workperks

Job summary

FirstService Residential in Burlington, Ontario, is seeking a Condominium Site Administrator to support administrative tasks for one or more condominium communities. You will handle notices, letters, resident and board correspondence, and respond to inquiries with accuracy and timeliness.

The role requires strong time management, excellent interpersonal and customer service skills, and proficient English communication.

Qualifications

• Minimum of a High School Diploma.
• Exceptional time management, organization skills and problem-solving skills
• Excellent interpersonal, phone and customer service skills
• Ability to establish strong relationships with owners, vendors, coworkers etc.
• Proficient English speaking and writing skills
• Excellent computer skills
• Proactive problem and solutions recognition
• Strong detail orientation

Responsibilities

• Prepare notices, letters and correspondences as needed
• Obtain mail and distribute it accordingly
• Obtain security reports and review for further investigation
• Book party rooms and collect money as per policy
• Book elevators for deliveries and move-in/move-outs
• Attend to resident inquiries and follow up in timely manner
• Provide Status Certificates Request forms to owners
• Respond to emergency situations in timely manner
• Keep track of insurance certificate requests
• Maintain insurance records books for both vendors and unit owners
• Set up meetings for Board Approval process.

Skills

Time management

Organization

Customer service

Interpersonal skills

English proficiency

Computer skills

Education

High School Diploma

Job description

FirstService Residential in Burlington, Ontario, is seeking a Condominium Site Administrator to support administrative tasks for one or more condominium communities. You will handle notices, letters, resident and board correspondence, and respond to inquiries with accuracy and timeliness.

The role requires strong time management, excellent interpersonal and customer service skills, and proficient English communication.