Concierge/Receptionist

Sunrise Senior Living; Beaconsfield; On-site; CAD 30,000 - 45,000; Full time

Job summary

A senior living community is seeking a Concierge to provide excellent hospitality and make residents' lives better by managing visitor interactions and supporting marketing efforts. The role demands strong customer service skills, a high school diploma, and proficiency in computer applications. Join a dedicated team that values making a positive impact in the lives of seniors.

Qualifications

• High school diploma or GED required.
• Experience in a customer service role required.
• Proficiency in using Microsoft Outlook, Word, and Excel.

Responsibilities

• Greets potential residents and manages calls.
• Monitors the Bistro area for cleanliness and refreshments.
• Handles general administrative duties.

Skills

Customer Service

Organizational Skills

Communication Skills

Problem Solving

Decision Making

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

COMMUNITY NAME

Sunrise at Beaconsfield / Maison de Vie Sunrise Beaconsfield

JOB OVERVIEW

"It makes me feel good knowing that we make the residents’ lives better. We laugh with them, cry with them, sing and dance with them – we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for the rest of my life!"- Sunrise Team MemberAt Sunrise, our Concierge is responsible for providing excellent hospitality as they are the first impression for all visitors into the Sunrise community. The Concierge will be greeting potential residents, families, visitors, managing both external and internal calls, taking and communicating messages. The Concierge provides an overview of community information to those inquiries in support of the marketing and sales efforts.

RESPONSIBILITIES & QUALIFICATIONS

Responsibilities:- Monitoring the Bistro area for refreshments, music, cleanliness- General administrative duties- Welcoming and support the hospitality of a Sunrise community.Qualifications:- A high school diploma or GED is required- Proven experience in a customer service role is also required, having demonstrated excellent customer service, organizational and communication skills- You must have good judgment, problem solving and decision making skills as well as be an organized record keeper- Proficiency in computer skills to include the use of Microsoft Outlook, Word and Excel as well as the ability to learn new applications