Concierge

Lev-Senior-Living; Oshawa; On-site; CAD 40,000 - 55,000; Full time

Job summary

Lev Senior Living in Oshawa, ON is seeking an administrative associate to support daily operations and welcome residents and visitors. The role requires strong communication, multitasking, and the ability to use Microsoft Word, Excel, Outlook and Teams.

Overnight shift availability may be required to cover a 7am-3pm, 3pm-11pm and 11pm-7am rotation. The successful candidate will have a High School diploma or equivalent, excellent English skills, and a personable, customer-focused approach.

Qualifications

• Excellent multitasking in a team environment.
• Great communication skills over the phone and in person.
• Experience with Microsoft Office programs (Word, Excel, Outlook & Teams) required.
• Experience in retirement setting or healthcare preferred.
• Willingness to work overnight shifts if needed.
• Light housekeeping duties.

Responsibilities

• Present a positive and professional image of the residence to the public.
• Provide administrative support as required.
• Provide initial face-to-face and telephone contact with visitors and guide them as needed.
• Attend to residents' needs and notify appropriate people.
• Maintain confidentiality and safety procedures.

Skills

Customer service

Communication

Teamwork

Multitasking

English literacy

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Outlook

Teams

Multi-line phone systems

Job description

Do you enjoy being part of a team who believes that together, they can achieve remarkable things?

Do you want to work in a culture where people take care of people?

Do you want a chance to make a difference in people’s lives?

Do you value theopportunity to grow and learn?

Current Status: Vacant

Hourly Wage to Start: $19.62

Location: Oshawa, ON

Start Date: ASAP

Hours of Work:

Willingness to pick up a variety of shifts including the overnight shift 7am - 3pm, 3pm - 11pm & 11pm -7am

Availability to work weekends if needed

QUALIFICATIONS

• Excellent with multi-tasking and working in a team environment
• Great communication skills over the phone and in person
• Experience with Microsoft Office programs (Word, Excel, Outlook & Teams) required
• Experience working in retirement setting with seniors or health care setting is preferred.
• Willingness to work overnight shifts if needed.
• Willingness to do light housekeeping tasks.
• "People person" who enjoys spending time with older adults
• A person who is both self-motivated and self-directed
• Experience with multi-line phone systems and relevant office equipment
• Patience, tolerance and politeness when responding to residents and visitors.
• Excellent ability to speak, read and write English.
• Must be able to follow oral and written directions and to do simple arithmetic calculations.
• High School diploma or equivalent
• Ability to multi-task and is well organized.
• Some background in cleaning for the night shift duties

Responsibilities:

• Present a positive and professional image of the residence to the public.
• Provide administrative support as required.
• Provide initial face-to-face and telephone contact with visitors. Provide direction to visitors and callers and/or notify appropriate people as required.
• Provide personal and telephone contact with residents. Attend to the needs of the residents and/or notify appropriate people as required.
• Maintain confidentiality
• Be knowledgeable of and practice residence's fire and safety programs.
• Screening visitors and staff for COVID symptoms
• Monitor security of the building

Lev Senior Living is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Lev Senior Living if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Lev Senior Living will work with you to determine how to meet your needs.

Personal Details * Required field

• First name *
• Last name *
• E-mail *

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• Phone *
• Street *
• Street Cont.
• City, Town or Suburb *
• Postcode or Zipcode *
• Country *
• State, Region or Province *
• LinkedIn URL

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Questions

Are you eligible to work in Canada? *

• Yes
• No

Do you have training from secondary School and/or college diploma in office administration or customer service?

• Yes
• No

Do you have experience in customer service?

• Yes
• No

Do you speak English proficiently?

• Yes
• No

Do you experience working with personal computers, multi-line phone systems and relevant office equipment?

• Yes
• No

Do you have experience working a Retirement Residence or equivalent knowledge and relevant experience?

• Yes
• No

Do you have experience in clerical and/or office procedures, using a variety of software programs?

• Yes
• No

This role requires you to provide a criminal record check including a vulnerable person search as well as getting a TB test. Are you willing to complete these requirements before you start?

• Yes
• No