Concierge

Shannex Incorporated; Halifax; On-site; CAD 35,000 - 45,000; Full time

Job summary

Shannex Incorporated is seeking a Front Desk Attendant to join their Parkland West Bedford team in Halifax, Nova Scotia. This entry-level position involves customer service, administrative tasks, and ensuring client safety within a supportive healthcare environment. Candidates should be passionate about quality care for seniors and possess strong computer skills.

Benefits

Free onsite parking

Employee discounts on select apparel, fitness, and retail partners

Access to continuing education and training

Opportunities for sector innovation and improvement

Recognition and rewards for service excellence

Qualifications

• Previous hospitality/customer service experience, especially with seniors.
• Excellent experience in Microsoft Office Suite.
• Familiarity with Dartmouth area and medical terminology is an asset.

Responsibilities

• Answers and transfers telephone inquiries and greets visitors.
• Sorts and distributes incoming and outgoing mail.
• Receives, processes, and records client payments.

Skills

Customer service

Computer skills

Communication

Education

High School / GED completion

Job description

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If you take pride in being compassionate, honest, professional and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living .

We are searching for a Front Desk Attendant to join our Parkland West Bedford team based in Halifax, Nova Scotia.

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include :

• Free onsite parking
• Employee discounts on select apparel, fitness, and retail partners through our Perks Program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About The Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors;
• Provides routine information and responds to inquiries from residents, visitors, and staff;
• Sorts and distributes incoming and outgoing mail and couriers;
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments;
• Performs a wide variety of assignments, which are sometimes confidential in nature;
• Receives, processes and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provide

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring :

• High School / GED completion.
• Excellent computer skills and experienced well in Microsoft Office Suite.
• Previous hospitality / customer service experience an asset especially with seniors.
• A friendly outgoing spirit is a definite asset.
• Must be familiar with the Dartmouth area.
• Experience with cash flow.
• Knowledge of Medical Terminology considered an asset.
• Required to be available for day, evening and weekend shifts . Great position for a retired individual!
• A passion for the healthcare sector and / or ensuring seniors have access to quality accommodations, services and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

Seniority level

Seniority level

Entry level

Employment type

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Other

Job function

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Hospitals and Health Care

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