Concessions Manager

COMPASS GROUP CANADA; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

Compass Group Canada is seeking a Concessions Manager to oversee concession stands at events, managing inventory, stocking levels, and sanitation. You will ensure displays, pricing, and product offerings are accurate and appealing.

You will lead staffing, scheduling, safety, and alcohol service policies, use Compass systems for purchasing, POS and timekeeping, and build strong client relationships while hitting daily sales and budget targets.

Qualifications

• Must obtain ProServe Certification.
• Strong communication and customer service skills.
• Ability to manage inventory, ordering, and sanitation standards.
• Ability to forecast staffing and schedule shifts.

Responsibilities

• Understand menus, product offerings, packaging, and pricing.
• Ensures all concession areas have proper displays and merchandise.
• Executes and ensures all security, safety and sanitation standards are achieved.
• Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event.
• Ensures associates have the tools necessary to complete their jobs and that high-quality standards are maintained at all times.
• Builds and maintains strong relationships with clients, guests, and Compass associates.
• Thoroughly and accurately uses applicable Compass systems (Purchasing Systems, Point-of-sale, Timekeeping systems and more).
• Achieves daily sales, assigned cost goals and budget goals.
• Follows and enforces responsible alcohol service policies.
• Effectively verifies all opening and closing inventories.
• Executes required daily reporting in a timely manner and ensures required department reports are completed and information is compiled at month end closing.
• Forecasts and adequately schedules associates to meet operational needs, desired targets and ensures customer/client satisfaction.
• Uses all performance management tools to provide guidance to team and to ensure lines of communication are open between management and associates.

Skills

Communication

English proficiency

Flexibility

Endurance

Safety awareness

Team coordination

ProServe Certification

Tools

Purchasing Systems

POS systems

Timekeeping systems

Job description

The Concessions Manager is responsible for the overall organization, stocking levels and sanitation of all concession stands and portable stands. Responsible for maintaining proper inventory levels, product ordering and equipment maintenance for the food service operation prior to and during events.

Now, if you were to come on board as our Concessions Manager, we’d ask you to do the following for us:

• Understand all menus, product offerings, packaging, and pricing
• Ensures all concession areas have proper displays and merchandise
• Executes and ensures all security, safety and sanitation standards are achieved
• Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event
• Ensures associates have the tools necessary to complete their jobs and that high-quality standards are maintained at all times
• Builds and maintains strong relationships with clients, guests, and Compass associates
• Thoroughly and accurately uses applicable Compass systems (Purchasing Systems, Point-of-sale, Timekeeping systems and more)
• Achieves daily sales, assigned cost goals and budget goals
• Follows and enforces responsible alcohol service policies
• Effectively verifies all opening and closing inventories
• Executes required daily reporting in a timely manner and ensures required department reports are completed and information is compiled at month end closing
• Forecasts and adequately schedules associates to meet operational needs, desired targets and ensures customer/client satisfaction
• Uses all performance management tools to provide guidance to team and to ensure lines of communication are open between management and associates

Think you have what it takes to be our Concessions Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you are the best fit:

• Able to communicate effectively with management team, associates, and guests
• English reading, writing, math, and computer skills required
• Must be able to work extended shifts of 10 hours or more as business dictates
• Must be flexible with schedule and able to work different shifts
• Must be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shift given the nature of work environment
• Must obtain ProServe Certification