computer technician

Blueneck Technologies; Mississauga; On-site; CAD 40,000 - 70,000; Full time

Job summary

A leading technology firm seeks a technical support specialist to assist users with computer issues and ensure proper setup of equipment. Candidates should have a diploma and experience in a fast-paced environment, with strong interpersonal and organizational skills. This role involves multitasking and delivering excellent customer service.

Qualifications

• Experience: 1-2 years in computer support.
• Accurate, efficient, and organized.
• Strong interpersonal skills and ability to multitask.

Responsibilities

• Provide access to computer networks.
• Respond to user difficulties with computer systems.
• Set up employee equipment, ensuring proper installation.

Skills

Client focus

Time management

Team player

Organized

Efficient interpersonal skills

Education

College or CEGEP certificate or diploma (1-2 years)

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Computer hardware or software retailer / wholesaler

Tasks

• Give access to computer networks
• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
• Provide customer service

Supervision

Transportation / travel information

• Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Initiative
• Judgement
• Organized
• Team player
• Ability to multitask
• Time management

Experience

• 1 year to less than 2 years
• As per collective agreement

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