Computer Systems Technician

Microhills Inc; Halifax; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Computer Systems Technician to oversee the installation, maintenance, and repair of various electronic equipment. This role involves leading technical support activities, providing expert advice, and ensuring compliance with maintenance policies. The successful candidate will play a crucial role in delivering high-quality support services and managing electronic projects. With a focus on continuous improvement and stakeholder satisfaction, this position offers a dynamic work environment. If you are passionate about technology and eager to contribute to innovative solutions, this opportunity is perfect for you.

Benefits

Extended Medical Insurance

Pension Plan

Work Accident Compensation

Death Insurance

Qualifications

• University degree or college program in electronics required.
• Experience in electronic servicing and repair is essential.

Responsibilities

• Lead daily technical support for computer hardware and software.
• Provide expert advice on electronics repairs and maintenance.
• Monitor and prepare maintenance policies for electronic equipment.

Skills

Active Listening

Critical Thinking

Using Logic

Complex Problem Solving

Operations Analysis

Education

University degree in engineering/sciences

Two to three years college program in electronics

Four-year apprenticeship program in electronic servicing

Job description

Computer systems technician will be responsible for installation, maintenance and repair of business electronic equipment such as audio and video systems, mobile phones, computers and peripherals, office equipment and other communication electronic equipment and assemblies.

KEY RESPONSIBILITIES

1. To act as the day to day lead for all Computer hardware, peripherals, devices, phones and software technical support and maintenance activities.
2. To provide expert advice both within the Company and externally on all aspects of electronics repairs.
3. To be responsible for the preparation and monitoring of the Computer hardware, peripherals, devices, phones and software maintenance policies of the Company, including identifying Information and communication technology trends and new legislation and making appropriate proposals to meet changing situations.
4. To be responsible for the programming and scheduling of Computer hardware, peripherals, devices, phones and software technical support services with appropriate procedures, including the preparation of delivery plans, strategies and budgets.
5. Work closely with the Systems Integration Team to ensure that all forecast programmed targets in relation to Computer hardware, peripherals, devices, phones and software repairs are met.
6. To be responsible for the delivery of our computer and electronics project tests.
7. To provide an effective administration of other forms of technical support and overseeing the process for disposing of properties considered surplus to requirements.
8. To ensure that the equipment leases and software licenses entered into for or on behalf of the company are regularly monitored, updated and renewed as required by the lease terms.
9. Ensure the delivery of an excellent quality support service against Key Performance Indicators, which are continually improved and meet the diverse needs of stakeholders.

EDUCATIONAL QUALIFICATIONS:

Completion of a university degree in engineering/sciences or two to three years college program in electronics or completion of a four-year apprenticeship program in electronic servicing and repair.

EXPERIENCE

OTHER SKILLS

English language grade of CLB 6+ in IELTS, CELPIP or TIF is required in addition to Active Listening, Critical Thinking, Using logic, Complex Problem Solving and Operations Analysis.

SALARY

Attractive and competitive with what is obtainable in the industry. Successful candidate will also benefit from our employee retention programs, bonuses and allowances. These include Extended Medical Insurance, Pension Plan, Work Accident Compensation and Death Insurance.