Compliance Specialist

ServiceMaster Restoration Services; Remote; CAD 70,000 - 90,000; Full time

Job summary

A leading restoration services company is looking for a Compliance Specialist in Alberta, Canada. This role is pivotal in ensuring adherence to licensing and regulatory requirements across various legal entities. Candidates should have 2-5 years of experience in regulatory compliance, adept at managing multi-state filings and insurance documentation. Proficiency in Microsoft Office and strong communication skills are essential. The position offers a supportive work environment that prioritizes integrity and customer service, alongside a comprehensive benefits package.

Benefits

401(k) Plan

Health Insurance

Dental Insurance

Vision Insurance

Paid time off

Qualifications

• 2–5+ years of experience in regulatory compliance or similar function.
• Demonstrated experience with multi-state filings across corporate structures.
• Clear, professional communication skills for interacting with regulatory agencies.

Responsibilities

• Ensure the Company’s compliance with licensing and regulatory requirements.
• Manage all federal, state, and municipal filings for various legal entities.
• Maintain documentation required for TPA credentialing and compliance.

Skills

Attention to detail

Strong proficiency in Microsoft Office

Professional communication skills

Organization

Problem-solving

Education

Bachelor’s degree preferred

Experience in regulatory compliance

Tools

SharePoint

Job description

Salaried, exempt under the Fair Labor Standards Act

Requirements

Bachelor’s degree preferred; experience in multi-state compliance required.

About Us

Welcome to ServiceMaster Restoration Services ("SRS"), a leader in the restoration industry dedicated to restoring homes, businesses, and our customers’ Peace of Mind® with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At SRS, we value continuous learning and encourage professional development to stay ahead in the fast‑paced, ever‑evolving restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideas, and embraces new opportunities to serve our communities.

Position Summary

The Compliance Specialist will ensure that the Company remains fully compliant with all applicable licensing, regulatory, insurance, and insurance program requirements. The Compliance Specialist will build organized systems, track deadlines, manage credentialing portals, and ensure SRS never loses access to insurance programs or falls out of regulatory compliance. The role focuses on two primary areas of compliance:

• Regulatory & Licensing Compliance. The Compliance Specialist will manage all federal, state, and municipal filings, including contractor’s licenses, business licenses, tax registrations, renewals, DBA filings, and the like for numerous distinct legal entities that operate branches across the United States.
• Insurance TPA Credentialing. The Compliance Specialist will ensure that SRS remains in compliance with all requirements imposed by insurance third‑party administrators ("TPAs") – i.e., companies that administer managed repair programs on behalf of major insurance carriers. These TPAs manage (a) contractor credentialing; (b) insurance requirements; (c) background checks; (d) service standards; (e) annual audits of contractor credentials; and (f) storing of all compliance documentation required to participate in insurance-sponsored repair programs.

Responsibilities

• Regulatory & Licensing Compliance (Multi‑State, Multi‑Entity)
• Contractor Licensing: Prepare and file all contractor license applications and renewals; manage bonding and qualifier (individual license holder) registrations; monitor deadlines to ensure uninterrupted licensure.
• Municipal Licensing & Permitting: Oversee municipal business licenses and job‑specific permits, including initial filings, renewals, and ongoing compliance tracking.
• Tax Registrations: Maintain all tax‑related licenses and accounts (e.g., state sales/use tax, municipal business tax receipts, franchise tax accounts, privilege taxes), ensuring all registrations remain active and compliant.
• Renewal & Compliance Tracking: Maintain a centralized calendar of renewal dates, fees, responsible officers, and filing requirements across all jurisdictions. Partner with applicable departments (e.g., Accounting department for sales/use tax) to ensure periodic reports are filed on a timely basis.
• Entity Good Standing: Ensure all corporate entities remain in good standing with state agencies, including required annual reports and statutory filings.
• Regulatory Communication: Serve as the primary point of contact with state boards, municipal agencies, licensing authorities, and secretary of state offices.
• Insurance TPA Credentialing & Program Compliance
• Maintain all documentation required for TPA credentialing, including branch and employee information, current W‑9s, insurance certificates and endorsements (additional insured, waiver of subrogation), background check and drug screen results, IICRC certifications, and all annual documentation updates.
• Monitor and track expirations for all required licenses, certifications, and compliance documents to ensure uninterrupted TPA eligibility.
• Serve as the primary liaison to TPAs for all training‑related matters, including onboarding for new programs, annual training requirements, and any training initiated due to performance issues.
• Manage TPA portals and annual re‑credentialing cycles, ensuring timely and accurate updates.
• At the direction of leadership, identify and pursue opportunities for new TPA program participation to expand revenue channels.
• Internal Compliance Infrastructure
• Develop and maintain standardized compliance workflows and operating systems to support consistent, repeatable processes across all business units.
• Administer the centralized compliance environment in SharePoint, including the company‑wide document library and master compliance tracker.
• Coordinate compliance activities across multiple entities, branches, and ownership structures, ensuring accurate alignment of obligations and filings.
• Prepare regular compliance reports and status updates for leadership, identifying risks, upcoming deadlines, and required actions.

Skills/Qualifications

Required Qualifications

• 2–5+ years of experience in licensing, credentialing, regulatory compliance, or a similar function.
• Demonstrated experience with multi‑state filings and managing compliance across multi‑entity corporate structures.
• Exceptional attention to detail with the ability to manage numerous deadlines simultaneously.
• Strong proficiency in Microsoft Office (Word, Excel, Outlook) and comfort navigating online portals and document‑management systems.
• Clear and professional verbal and written communication skills, including the ability to interact with state agencies, TPAs, and internal leadership.
• Highly organized, with the ability to prioritize, problem‑solve, and maintain accuracy in a fast‑paced environment.
• Calm, reliable, and deadline‑driven, with the ability to maintain focus under pressure.
• Dependable and punctual, with a high level of personal accountability and work ethic.

Preferred Qualifications

• Experience in restoration, construction, insurance, or healthcare credentialing environments.
• Familiarity with IICRC certifications, restoration industry standards, and TPA credentialing requirements.
• Experience managing state contractor licensing workflows, including qualifier filings and/or bonding requirements.
• Proficiency with SharePoint or similar document‑management and compliance tracking systems.

Education

Bachelor’s degree preferred (Business, Legal Studies, Public Administration, Risk Management, or a related field), or equivalent professional experience managing multi‑state licensing, regulatory filings, or TPA credentialing in a complex organizational environment.

This role is performed in a fully remote work environment using standard computer and communication equipment. The employee is expected to maintain a dedicated workspace suitable for performing job duties.

Physical Demands

This position operates in a professional office environment and routinely uses standard office equipment such as computers, keyboards, telephones, and copy/scanning machines. The role requires the ability to sit for extended periods, move about the office, and occasionally lift or carry small items (such as files, parcels, or office supplies).

Americans with Disabilities Act (ADA)

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in accordance with applicable federal, state, and local laws.

Why ServiceMaster Restoration Services?

We offer a comprehensive benefits package designed to support your well-being and financial security. Our offerings include:

• 401(k) Plan: Benefits are subject to eligibility requirements and may change at any time in accordance with company policy.
• Health Insurance: Quality medical coverage for you and your family.
• Health Savings Account (HSA): Tax‑advantaged savings paired with our high‑deductible health plan.
• Dental Insurance: Preventive and restorative dental coverage.
• Vision Insurance: Coverage for routine eye exams and eyewear.
• Short‑Term and Long‑Term Disability Insurance: Income protection for unexpected medical events.
• Hospital Insurance: Additional benefits for hospital stays and related expenses.
• Life Insurance: Company‑sponsored life insurance with optional supplemental coverage.

We also prioritize work‑life balance by offering generous paid time off, including vacation and sick leave.

Benefits are subject to eligibility requirements and may change at any time in accordance with company policy.

Disclaimer

This job description is intended to outline the general nature and level of work performed in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications. Additional duties may be assigned as needed.

Nothing in this document creates an employment contract. Employment with SRS is at‑will and may be terminated at any time, with or without cause or notice.

SRS is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, disability, age, veteran status, sexual orientation, gender identity, or any other protected characteristic. We participate in E‑Verify to confirm employment eligibility. SRS does not provide visa sponsorship; applicants must be authorized to work in the United States without current or future sponsorship.