Compliance Manager (Insurance)

Assurant; Toronto; Hybrid; CAD 89,000 - 149,000; Full time

Job summary

A leading global business services company is seeking a Compliance Manager to oversee regulatory compliance and risk management for its Canadian entities. This role involves developing compliance strategies, managing regulatory obligations, and leading a team to ensure adherence to Canadian regulations. The ideal candidate will have extensive experience in compliance, particularly within the insurance sector, and a strong understanding of the regulatory landscape. This position offers the flexibility of remote work with monthly onsite requirements in Toronto.

Qualifications

• 5+ years of compliance experience, insurance experience desired.
• 3+ years of people management experience.
• Strong knowledge of Canadian regulatory environment.

Responsibilities

• Provide proactive communication of regulatory developments.
• Assist in developing and implementing a compliance program.
• Conduct compliance risk assessments and internal investigations.

Skills

Regulatory Compliance Management

Risk Assessment

Privacy Management

Anti-Money Laundering

Market Conduct

Education

University degree or equivalent post-secondary academic background

Job description

Assurant is hiring for a Compliance Manager! Reporting to the Chief Compliance Officer of Assurant Canada’s regulated entities, the Compliance Manager will have responsibilities to help ensure compliance with regulatory obligations and management of regulatory risk for Assurant’s Canadian insurance regulated and service entities. We are looking for someone who can manage increasingly complex rules and regulations and develop and implement effective compliance activities to mitigate risk. This position requires partnering with legal and business resources on proposed actions and coordinating activities across multiple teams.

Broad based accountabilities/exposure for the right candidate include: Regulatory Compliance Management, Market Conduct, Privacy, Anti-Money Laundering/Anti-Terrorist Financing, Licensing, Complaints, Outsourcing and Compliance Training Oversight.

This role is open to remote working, but the role is required to be onsite in our Toronto office location once a month.

What will be my duties and responsibilities in this job?

Regulatory Awareness and Advisory

• Provide proactive and timely communication of regulatory developments and compliance obligations (research of existing, amended, or new legislation/regulations) to stakeholders and take appropriate action to ensure compliance with new or amended regulations.

• Provide support to business including compliance reviews and fair treatment of customer assessments of new business initiatives, product development, customer collateral and training materials.
  Ensure implementation and effectiveness of systems and controls.

Evaluating and Assessing Risk

• Assist the Chief Compliance Officer with the development and implementation of an effective, flexible, risk-based compliance program.

• Conduct compliance risk assessments and internal investigations, as warranted.

• Facilitate fraud investigations with applicable business units including Legal and engaging the corporate Special Investigations Unit, as necessary.

• Identify, assess, and escalate risks to the Chief Compliance Officer and management as necessary, ensuring appropriate controls are in place.

Testing and Monitoring

• Responsible for executing the compliance risk-based monitoring/testing program to ensure effective compliance controls are in place for business processes and initiatives.

Policies, Procedures and Training Development

• Coordinate with the corporate Learning & Development department to develop effective compliance training programs to ensure consistent application and understanding of compliance policies.

• Develop and implement policies and procedures to help mitigate compliance risk.
  Manage and maintain a robust Privacy Management program working closely with the corporate Privacy department.

• Assume the role of Compliance Liaison Officer for complaints supporting Operations and the internal Ombudsperson; responsible for ensuring the processes are in place to manage complaints are adhered to.

Reporting

• Proactive management of escalation of compliance risks and issues with both business and compliance function stakeholders.

• Assist the Chief Compliance Officer in reporting on regulatory compliance matters to senior management and the Chief Agent.

Regulatory and Industry Association Liaison

• Compliance is actively involved in industry associations i.e., CLHIA and CAFII. The Compliance Manager will be expected to participate in the Committee’s and/or Working Groups representing Assurant’s interests.

Compliance Governance

• Assist the Chief Compliance Officer to cultivate a professional, high-performance and customer focused work environment; provide leadership to and help mentor and coach Compliance staff.

• This role will provide leadership, coaching and mentorship to Compliance staff to ensure work is completed effectively and efficiently.

What are the minimum requirements needed for this position?

• University degree or equivalent post-secondary academic background

• 5+ years of compliance experience, insurance experience is desired

• 3+ years of People management experience

• Strong knowledge/understanding of Canadian regulatory environment, specifically of:

• Regulators and the regulatory environment for insurance companies

• Federal and provincial insurance acts and regulations including insurance licensing requirements – skilled research of legislation and regulations

• Proceeds of Crime (Money Laundering) and Terrorist Financing Act, Regulations, Guidelines

• Privacy Legislation and Regulations

• Corporate requirements of a financial institution

What other skills or experience would be useful in this role?

• 7+ years of insurance compliance experience

• 5+ years as a compliance manager.

• Strong working knowledge of group insurance and warranty products and processes

• Solutions oriented

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Pay Range:

$89,900.00 - $148,500.00

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

05/23/2025

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com .

For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way .

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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