Compliance Associate

Centralnassau; Richmond Hill; Hybrid; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Incident Management Coordinator to oversee the administrative coordination of reportable incidents and grievances. This role emphasizes accuracy and timeliness in reporting, generating trend analyses, and ensuring compliance with regulatory standards. The successful candidate will collaborate with various departments, manage documentation, and provide training on incident management systems. Join a forward-thinking organization that values professional growth and offers a competitive benefits package, including medical, dental, and retirement plans, while making a meaningful impact in the community.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Account

403(b) Retirement Plan

Long Term Disability

Short Term Disability

Life Insurance

Pet Insurance

Career Growth Opportunities

Qualifications

• 3 years experience in incident reporting within a regulatory framework.
• Ability to analyze incident data and identify patterns.

Responsibilities

• Coordinate and manage incident reporting processes and documentation.
• Generate trend reports and communicate updates to relevant departments.

Skills

Incident Reporting

Regulatory Compliance

Data Analysis

Communication Skills

Training and Development

Problem Solving

Education

Bachelor's Degree

Master's Degree in Social Work

Tools

NIMRS

Job description

JOB DEFINITION:

This role is focused on the overall administrative coordination of all reportable incidents, accidents and grievances that occur within the organization. It is focused on timeliness and accuracy of reports, generating and tracking investigative reports and corrective action plans, and generating trend reports that focus the management team on organizational risks in this area.

EDUCATIONAL REQUIREMENTS:

Bachelor's Degree required; Master's Degree in Social Work preferred

EXPERIENCE REQUIRED:

3 years direct experience with identifying and processing reportable incidents within a regulatory framework, preferably Justice Center/OMH/OASAS/DOH and OPWDD Incident reporting regulations.

DUTIES AND RESPONSIBILITIES:

1. Initiate reports through the designated organizational process, troubleshooting any issues the team is having with reporting and following through to closure of report in all required systems within the required timeframe
2. Adjust report templates and relevant documentation as needed to accommodate recommendations, changes in regulatory requirements and requirements for data analysis
3. Logging, tracking and trending of reports including providing a monthly, quarterly and yearly trend report under the supervision of the Compliance Officer. Analyze incident data to identify patterns and emerging risks.
4. Coordinating updates and communication with all relevant departments about reporting expectations and regulatory updates
5. Managing the filing and maintenance of all completed reports, minutes and relevant documents.
6. Preparing monthly documents for review at the committee or for audit
7. Schedule routine and special review meetings, write formal meeting minutes, compile monthly Board report
8. Review all communications from regulatory bodies related to requests for revision of reports, collect all necessary documentation to ensure closure of incidents and submit under the direction of the Compliance Officer
9. Train staff how to use NIMRs and set up/assist staff with NIMRS access, learn utilize other incident management systems that are updated or newly implemented
10. Assist with completing investigation related tasks as assigned by the Compliance Officer including investigative reports, interviews, note taking, generate reports, gather and review documents, and perform on-site assessments.
11. Issue CAPs for investigations and ensure they are properly circulated and finalized.
12. File completed investigative reports and closing in NIMRS, the WSIR and internal files.
13. Assist programs with monitoring of open incidents in NIMRS and ensuring closeout
14. Attend all regulatory updates and ensure they are shared with all relevant staff.
15. Generate training materials and providing training/presentations, guidance and support to all staff in understanding and following the Incident Management guidelines and policies that apply within their programs.
16. Work collaboratively with the training department to ensure the Incident Management Curriculum is updated on a regular basis.
17. Ensure Safety Checks are entered promptly into the NIMRS System following any event
18. Participates in regular supervision with the Compliance Officer who provides governing oversight for investigations and provide investigative updates, including written notification and follow-up reports, as needed for administrative action
19. Must have flexible hours and ability to work remotely and on site as needed. Specific in-office/in-person days are determined based on team and program needs
20. Completes agency mandated training as assigned
21. Upholds agency standards in professional conduct and ethics
22. Adheres to the agency's corporate compliance program, including the Compliance Code of Conduct, the NYS and federal false claims acts, and mandatory reporting
23. Completes corporate compliance training at hire and at least annually
24. Fully cooperates in all corporate compliance investigations and reviews

• Identify and implement quality improvement trainings and activities as part of professional development goals

1. Complete QI Training during onboarding and participate in QI refresher training as needed.
2. Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
3. Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
4. Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.
5. Other duties as assigned.

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.

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If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.

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CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.