Community Support & Crisis Intervention Advocate

Theseed; Edmonton; On-site; CAD 25,000 - 30,000; Part time

Job summary

The Mustard Seed is seeking a Community Support Worker in Edmonton to engage with participants at the Canora Centre, provide advocacy, crisis intervention, and person-centered support. You will help guests access internal and external resources in a respectful, professional manner.

You will join a team delivering drop-in services, food programs, and community activities with a flexible, casual schedule and no guaranteed hours. This role reports to the Community Impact Centre Manager.

Qualifications

• Undergraduate degree in Social Work or related field or equivalent level of experience.
• 1 year of experience in community development initiatives or related field.
• Front line experience with vulnerable populations and program facilitation.
• Knowledge of community development and resilience initiatives.
• Ability to communicate with diverse groups effectively.
• Conflict management and interpersonal communication skills.
• Interest in recreational activities is an asset.
• Self-directed and able to work independently.
• Proficient in Microsoft Office Suite.
• A valid driver’s license and vehicle with adequate insurance is an asset.

Responsibilities

• Greet and welcome community members; conduct intakes and program evaluation.
• Create a safe, healthy, respectful environment for participants and staff.
• Provide non-violent crisis intervention and de-escalation as required.
• Foster relationships with community members, volunteers and stakeholders.
• Maintain tidiness and participate in sanitization of areas.
• Assist in emergency situations as needed.
• Advocate for guests by connecting them with internal and external resources.

Skills

Conflict resolution

Communication

Frontline experience

MS Office proficiency

Independent work

Community engagement

Driver's license

Education

Undergraduate degree in Social Work or related field

Equivalent work experience

Tools

MS Office

Job description

The Mustard Seed is seeking a Community Support Worker in Edmonton to engage with participants at the Canora Centre, provide advocacy, crisis intervention, and person-centered support. You will help guests access internal and external resources in a respectful, professional manner.

You will join a team delivering drop-in services, food programs, and community activities with a flexible, casual schedule and no guaranteed hours. This role reports to the Community Impact Centre Manager.