Community Services Manager

The Town of Gore Bay; Gore Bay; On-site; CAD 70,000 - 90,000; Full time

Job summary

The Town of Gore Bay seeks a passionate Community Services Manager to lead recreational programming and community engagement. You will be responsible for promoting public spaces, organizing events, and collaborating with volunteers to enhance community services. This role requires strong leadership, exceptional communication skills, and a commitment to making Gore Bay a vibrant destination.

Qualifications

• Exceptional communication and customer service skills.
• Education or equivalent experience in recreation programming preferred.
• Advanced computer skills including proficiency in Microsoft Office.

Responsibilities

• Lead and coordinate community programming for youth, adults, and seniors.
• Promote and oversee the beautification of parks and public spaces.
• Establish partnerships with community volunteers and service clubs.

Skills

Communication

Customer Service

Community Engagement

Teamwork

Education

Education in Recreation or Equivalent Experience

Tools

Microsoft Office

Social Media

Job description

POSITION TITLE: Community Services Manager
REPORTING RELATIONSHIP: Reports to Town Manager/Clerk
1. PURPOSE OF POSITION
Lead and promote the unique recreation, culture, parks, open spaces, trails
and special events that make Gore Bay a destination of choice for residents,
businesses and visitors.
• Connect all the unique amenities that differentiate our community; both
Town owned and operated as well as those operated by community
groups and volunteers
• Plan and coordinate programming for youth, adults and seniors
• Lead beautification efforts across the entire Town
• Provide a high level of service at all Town owned facilities and open
spaces (Arena, Community Hall, Marina, Fitness Centre, Parks and
trails)
• Partner with service clubs and volunteers to schedule and promote all
special events in the Town. This includes but is not limited to updating
the special events calendar, social media, and joint promotion efforts.
2. SCOPE OF POSITION
• Work in accordance with the administrative practices of the Town and
according to the provisions of the Municipal Act and other applicable
legislation.
• Work with the Leadership team/Council in developing/implementing a
strategic plan.
• Financial sustainability: as part of Leadership team establishing
budgets and optimizing the revenue potential of the various Town
amenities.
3. RESPONSIBILITIES
a) Leadership
• Establish trust and confidence with Service Clubs, the Community
Spirit and Event Group and the other community volunteers to
promote and support their events/programming.

• Foster strong partnerships and take initiative in community
development, even with groups outside of direct supervision (e.g.,
museum, library, curling club) to support their success and
alignment with Town priorities.
• Recruit, retain, and support top talent across all staffing levels,
including full-time, part-time, and seasonal employees.
• Ensure Occupational Health and Safety practices are being
adhered to by all members of staff.
• Be responsible for the Town’s compliance with the Accessibility for
Ontarians with Disabilities Act (AODA) and Emergency
Management
b) Programming
• Plan, schedule, and coordinate year-round programming for youth,
adults, and seniors to meet community needs.
• Partner with other groups to schedule, market and promote events.
c) Beautification
• Oversee the beautification and maintenance of parks, trails, and
public spaces to ensure Gore Bay remains a vibrant, welcoming
destination of choice.
d) Facilities
• Promote a high level of customer service to our Marina, Arena,
Fitness Centre and Community Hall.
• Provide maintenance and schedule inspections of facilities and
equipment as required.
e) Financial

• Optimize rentals and usage of Town amenities to improve
revenues.
• Establish and oversee multi-year financial forecasts and annual
budgets.
• Partner with Treasurer and ensure budget is a team approach.
4. TEAMWORK
• Make a positive contribution each and every day to serve the
community and align with Town values and vision.
• Significant partnership with the Manager of Public Works to share
resources, equipment and supplies.
4. KNOWLEDGE AND SKILLS
• Demonstrates exceptional communication and customer service skills
with the ability to engage the public, build strong relationships, and
represent the Town with professionalism and approachability.
• Possess advanced computer skills, including proficiency with Microsoft
Office and the ability to effectively use social media platforms for
communication and promotion.
• Be a flexible, team-oriented professional who’s willing to step in, assist,
and adapt as needed to support overall community success.
• Knowledge of recreation, facilities and cultural programming (education
or equivalent experience in this field would be preferred).
• Ability to develop advertising, marketing and promotional materials for
events and programs.
• Quick learner who can jump into this new role and thrive.
• Demonstrate you are passionate about making Gore Bay a special
place to live, work and play.

5. WORKING CONDITIONS
• Evening and weekend work is paramount. This position may be subject
to callouts and covering for other staff.
• Work is subject to hectic peak periods and deadlines.
• Scheduling to accommodate various municipal demands and requiring
flexible work and frequent interruptions.
6. REPORTS TO
• Town Manager/Clerk.
• Support/act as a staff liaison to community volunteers.
The Town of Gore Bay is committed to providing a diverse, inclusive, and
friendly work environment to all. We welcome candidates of all
backgrounds to apply for this opportunity