Community Service Worker

The Salvation Army in Canada; North Vancouver; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Salvation Army in Canada is seeking a Community Service Worker to support food programs and community initiatives. This role involves planning events, networking with partners, and ensuring smooth food distribution, all while upholding the organization's mission of service and care. Ideal candidates will exhibit strong leadership and communication skills, have experience in community service, and demonstrate empathy toward marginalized populations.

Benefits

Training and development opportunities

Accommodations available upon request

Qualifications

• Must have experience working with marginalized communities.
• Able to work in a multi-cultural social services environment.
• Experience with event planning is an asset.

Responsibilities

• Assist in planning and supervising food-related events.
• Network with community partners for program participation.
• Manage inventory control and maintain accurate records.

Skills

Leadership

Communication

Problem Solving

Multitasking

Education

Highschool graduate with community college training

Job description

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Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

RESPONSIBILITIES and Accountabilities :

• Assist in planning and supervising volunteers for our Brunch, Food Market, Healthy Eating Kitchen, and other food related special events in addition to assisting in food preparation for such programs.
• Networks with community partners for all special events and weekly programs and participates in weekly food procurement.
• Utilizes food programming and resources to build a community of Hope.
• Develops, recommends, implements, communicates regarding statistical information, records - training and orientation, policy and procedures for Food Programs in support of Boundless Vancouver’s mission, vision and values and in accordance with legislative and regulatory requirements, the Ministry of Health and professional standards of practice.
• Responds to neighbour requests for specific food items, responds to complaints, follows up and documents as necessary.
• Assists in inventory control and keeps accurate records of inventory.
• Adheres to established departmental policies and procedures regarding quality assurance, fire safety, sanitation, environment and infection control and participates in OHS meetings.
• Performs food handling, serving and cooking duties when required.
• Assists in developing assessments and surveys to evaluate existing programs and plans changes if necessary.

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils : N / A

Managerial / Technical Leadership Responsibility

Reports directly to the Program Manager – Food Services.

No direct reports to this role. May provide general supervision to volunteers or students.

May demonstrate work methods to new and current volunteers.

Financial And Materials Management

• May receive monetary or gift-in-kind donations and process to Operations Manager according to operating policies.
• Material responsibility (proper handling / safekeeping of donations, some access to confidential information).

Working Conditions

The incumbent’s work environment is typically in the food storage area and kitchen.

The incumbent works in generally agreeable conditions, with the following exceptions :

• Dealing with angry and abusive people
• Temperature variations
• Equipment and general office noise
• Frequent standing and lifting of objects up to 50lbs.

The incumbent may be exposed to the risk of minor harm, injury, or illness due to :

• Physical attacks by others
• Exposure to infectious diseases
• Other potentially dangerous situations

Precautionary Measures

The incumbent must take the following precautionary measures (in addition to health and safety rules) :

• Universal Precautions
• Food Safe training
• Non-violent Crisis Intervention training
• Self-Care / Debriefing
• First Aid Certification
• Background check consent / clear vulnerable sector screening
• Completion of our Abuse Prevention Training and required Health and Safety training.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.

Education And Experience Qualifications

Education, Qualifications and Certifications :

• Highschool graduate with some community college training in a related field.
• Class 5 driver’s license is an asset.

NOTE : An alternative level of education and experience may be acceptable

Experience And Skilled Knowledge Requirements

• Experience working with marginalized communities.
• Experience working in a multi-cultural social services environment, an asset.
• Experience with event planning, an asset.
• Experience in customer service.
• Current knowledge of issues and trends including best practices in the enhancement of quality of life and food security.
• Demonstrated leadership ability and highly developed interpersonal, communication, multitasking, and time management skills.
• Excellent written and verbal communication skills to establish and maintain positive relationships with community partners.
• Able to work with a team consisting of staff and volunteers in a busy, fast-paced environment.

Skills And Capabilities

• Ability to adapt and prioritize many different tasks and initiatives.
• Quick learner & self-starter.
• Able to perform moderate lifting (60 lbs.) and physical labour for long periods.
• Ability to utilize related equipment such as various word processing including MS Office applications and email.
• Empathetic individual with the ability to work cooperatively, patiently, and effectively with others.
• Due to the nature of Canada Summer Jobs funding, applicants must be a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the Immigration and Refugee Protection Act for the duration of the employment, who is 30 years of age or under.

Term Of Employment

• Temporary Full Time – 35 hours / wk.
• Monday – Friday, June 30, 2025 - August 29, 2025

Compensation

The target hiring range for this position is $19.93 to $24.91 with a maximum of $29.89.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [emailprotected] if you have a need for any accommodation and we will be pleased to discuss this with you.

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Other

Non-profit Organization Management

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