Community Resource Worker / Direct Support Worker (Casual)

New Directions for Children, Youth, Adults, and Families; Winnipeg; On-site; CAD 20,000 - 28,000; Part time

Benefits offered by this job

Flexible scheduling

Multidisciplinary team

Paid orientation & training

Inclusive, values-driven culture

Job summary

New Directions for Children, Youth, Adults, and Families in Winnipeg, MB is seeking Casual Direct Support Workers to join relief pools across service areas. You will support individuals with daily living activities, community participation, and transportation as needed.

The role offers flexible scheduling to fit studies or family commitments, paid orientation and ongoing training, and a values-driven team focused on well-being and social justice. Applicants must have a valid driver’s license.

Qualifications

• High School Diploma or equivalent (preferred post-secondary in related field)
• Experience supporting individuals with intellectual disabilities, mental health challenges, or complex needs (lived experience valued)
• Strong de-escalation, conflict-resolution and active-listening skills

Responsibilities

• Assist individuals with daily living activities, personal care, life-skills development, and community participation
• Establish trusting, consistent, trauma-informed relationships
• Implement individualized support plans and non-violent crisis intervention strategies
• Encourage autonomy, self-advocacy, and emotional regulation
• Complete daily shift logs, incident reports, and medication records as needed
• Provide safe transportation to appointments, outings, and activities
• Assist with meal preparation, light housekeeping, and errands

Skills

De-escalation

Conflict-resolution

Active-listening

Education

High School Diploma

Post-secondary education in Social Work/Disability Services/Education

Job description

Community Resource Worker / Direct Support Worker (Casual)

Casual Direct Service Winnipeg, MB, CA

4 days ago Requisition ID: 1603

Salary Range: $17.32 To $17.32 Hourly

Direct Support Worker/Community Resource Worker (Casual)

New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams in their communities. At New Directions, we believe every individual deserves the opportunity to thrive within their community.

We support children, teens, adults, and families in Winnipeg and Western Manitoba. Individuals may have an intellectual or physical disability. Or they may use American Sign Language to communicate. We encourage each person we support to be as independent as possible.

We are seeking adaptable, compassionate, and dependable Casual Support Workers to join our relief pool across diverse service areas.

What we offer:

• Flexible scheduling that fits around your studies, family commitments, or secondary employment.
• Work alongside a dedicated, multidisciplinary team and support staff where collaboration is daily, and mutual support is standard.
• We foster an environment that values well-being, peer mentorship, and ongoing professional development with paid orientation and specialized training opportunities.
• An inclusive, values-driven team culture dedicated to community-building and social justice.

Job Responsibilities:

• Person-Centered Support: Assist individuals with daily living activities, personal care, life-skills development, and community participation.
• Relationship Building: Establish trusting, consistent, and respectful relationships grounded in trauma-informed principles.
• Positive Behavioral Support: Implement individualized support plans and practice non-violent crisis intervention and proactive de-escalation strategies.
• Advocacy & Mentorship: Encourage autonomy, self-advocacy, and emotional regulation tailored to each person's unique strengths and goals.
• Documentation & Safety: Complete clear daily shift logs, incident reports, and medication administration records (as needed) in compliance with agency standards.
• Community Access & Transportation: Provide safe transportation for individuals to medical appointments, community outings, and recreational activities using personal or agency vehicles.
• Household Support: Assist with meal preparation, light housekeeping, errands, and maintaining a clean, safe living environment.

Qualifications:

• High School Diploma or equivalent. Preference will be given to candidates with post-secondary education in the area(s) of Social Work, Disability Services, or Early Childhood Education.
• Experience supporting children, youth, or adults with intellectual disabilities, mental health challenges, or complex needs. (Lived experience and volunteer work valued).
• Strong de-escalation, conflict-resolution and active-listening skills.
• A Valid Class 5 Driver's License.
• Access to a reliable vehicle is considered an asset (required for some service areas).
• Effective problem-solving ability & strong communication skills.
• The ability to work cohesively with others and be part of a team.
• First Aid/CPR and NVCI training will be provided as required.

The starting salary range for all casual employees is $17.3239 per hour.

The successful candidate will be subject to Criminal Record and Adult/Child Abuse Registry Checks; and must supply a satisfactory driver’s abstract.

Operating a vehicle is an essential duty of this role. Candidates must hold a valid, active driver's license in good standing to be eligible for hire. Providing a copy of your license and/or your license number at this stage is voluntary. However, submitting this information upfront allows our team to verify your status, which can fast-track your application to the review stage.

This posting will remain open until all vacancies have been filled

We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries.

New Directions is committed to equity and diversity and especially welcomes applications from persons of all sexual orientations and gender identities, Indigenous persons, persons with disabilities, visible minorities, and newcomers to Canada. We strive for a skilled workforce that reflects the diversity of the people we support and contributes to the diversification of ideas.

Accommodations for accessibility purposes are available for candidates taking part in all aspects of the selection process.