Community Outreach & Support Specialist

Connective; Surrey; Hybrid; CAD 61,000 - 70,000; Full time

Benefits offered by this job

Living wage employer

Benefits package including health, wel

Job summary

Connective in Surrey, BC is seeking an Outreach/Care Worker to support clients referred by funders, assisting their adjustment to life in the community with compassionate, client‑centered planning. The position requires dedication to safety and inclusion within a unionized team.

Work hours are 40 per week, Tuesday to Saturday, 9:00 to 17:00, with a focus on housing, health, and daily living supports. A Diploma in Social Services and crisis counselling experience are preferred; valid driver’s

Qualifications

• Graduate with a Diploma or Certificate in Social Services and one-year of relevant experience is preferred.
• Counselling experience in crisis situations.
• Experience with clients with history of conflict with the law, developmental disabilities and/or psychiatric involvement.
• Understanding of providing service to people with different learning abilities.
• Extensive knowledge of community services in Lower Mainland and Fraser Valley as they relate to persons with psychiatric involvement.
• Experience in assessment, case/care plan development and implementation.
• Demonstrated ability to deal with potential violence and tailor programs to diverse needs.
• Excellent written and verbal communication skills in English.

Responsibilities

• Receives referrals from funders.
• Researches background material and consults with professionals and family to assess needs and intervention possibilities.
• Develops mutually agreed intervention and support plans with measurable goals.
• Addresses daily living needs (housing, nutrition, hygiene, employment, education).
• Ensures ongoing legal, mental, and physical health issues are addressed in plans.
• Provides a range of interventions to meet established goals.
• Interacts with professionals, families, and organizations to ensure client interests.
• Serves as a resource to other professionals (courts, probation, psychiatric services).
• Maintains extensive records and monthly progress reports.
• Participates in staff and resident/staff meetings.
• Other duties as negotiated.

Skills

Communication skills

Crisis intervention

Case planning

Team collaboration

Crisis management

Education

Diploma or Certificate in Social Services

Job description

Connective in Surrey, BC is seeking an Outreach/Care Worker to support clients referred by funders, assisting their adjustment to life in the community with compassionate, client‑centered planning. The position requires dedication to safety and inclusion within a unionized team.

Work hours are 40 per week, Tuesday to Saturday, 9:00 to 17:00, with a focus on housing, health, and daily living supports. A Diploma in Social Services and crisis counselling experience are preferred; valid driver’s