Community Navigator

Northwest Employment Works; Sioux Lookout; On-site; CAD 47,000 - 63,000; Full time

Job summary

The Municipality of Sioux Lookout is seeking a Community Navigator to assist residents in accessing social and community services. You will help with applications, connect clients to housing, health, and other supports, and maintain confidential case notes.

You will work closely with community partners, stay updated on program eligibility, and support outreach to promote available resources. This full-time role requires a post-secondary qualification in a related field and a valid driver's

Qualifications

• Post-secondary education in Social Services, Public Health, Human Services, Community Development, or similar.
• Experience working in social services, case management, or a related role.
• Strong understanding of community resources, social assistance programs, housing supports, and health services.
• Ability to work respectfully and effectively with individuals experiencing complex or sensitive life circumstances.
• Strong communication, interpersonal, and relationship-building skills.
• Excellent organizational skills with attention to detail in documentation and follow-up.
• Ability to work independently while collaborating with community partners and service providers.
• Valid Class G driver’s license required.
• Vulnerable Sector Check required prior to commencement of employment.

Responsibilities

• Providing direct support to individuals seeking access to social services, housing, and physical or mental health supports.
• Assessing needs through intake conversations and identifying appropriate community resources and referral pathways.
• Connecting individuals with service providers and following up to support successful navigation.
• Assisting clients with completing applications, forms, and documentation.
• Maintaining accurate, confidential case notes and records.
• Supporting individuals facing complex personal, social, or economic challenges.
• Acting as a liaison between residents and service providers.
• Staying current on available community programs, eligibility criteria, and system changes.
• Supporting outreach and awareness of available services and resources within the community.

Skills

Direct client support

Community resources

Interpersonal skills

Documentation

Independent work

Education

Post-secondary education in Social Services, Public Health, Human Services, Community Development, or similar

Job description

We are seeking a Community Navigator to provide practical, front-line assistance to residents accessing social and community services. This role helps individuals complete applications, understand options, and connect with needed supports.

What will you be doing?

• Providing direct support to individuals seeking access to social services, housing, and physical or mental health supports
• Assessing needs through intake conversations and identifying appropriate community resources and referral pathways
• Connecting individuals with service providers and following up to support successful navigation
• Assisting clients with completing applications, forms, and documentation
• Maintaining accurate, confidential case notes and records
• Supporting individuals facing complex personal, social, or economic challenges
• Acting as a liaison between residents and service providers
• Staying current on available community programs, eligibility criteria, and system changes
• Supporting outreach and awareness of available services and resources within the community

What are we looking for:

• Post-secondary education in Social Services, Public Health, Human Services, Community Development, or similar
• Experience working in social services, case management, or a related role
• Strong understanding of community resources, social assistance programs, housing supports, and health services
• Ability to work respectfully and effectively with individuals experiencing complex or sensitive life circumstances
• Strong communication, interpersonal, and relationship-building skills
• Excellent organizational skills with attention to detail in documentation and follow-up
• Ability to work independently while collaborating with community partners and service providers
• Valid Class G driver’s license required
• Vulnerable Sector Check required prior to commencement of employment

37.5 hours per week starting at $28.21 per hour

In accordance with the Municipal Freedom of Information and Protection of Privacy Act, the information gathered will be used for the purpose of job selection. Any queries relating to the collection of personal information should be directed to the Office of the Clerk. For additional information, visit our website atwww.siouxlookout.ca.

The Municipality of Sioux Lookout is committed to fostering equity, diversity, and inclusion, and welcomes applications from all qualified individuals, regardless of race, gender, sexual orientation, disability, or other factors, as we strive to create a diverse and inclusive workplace.

Accommodations are available upon request at all stages of the hiring process.