Community Mortgage Advisor | Grow Relationships

First Credit Union; Courtenay; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Career development opportunities

Education support

Wellness program

Competitive compensation package

Job summary

FCU Community Financial is seeking a Mortgage Advisor for its Courtenay Branch to enhance member experiences by delivering tailored mortgage guidance and seamless processing. The role emphasizes relationship building, thorough application assessments, and proactive lending opportunities within a community-focused credit union.

You will stay informed on regulatory updates and collaborate with branch teams to ensure compliant, high-quality service that drives member financial well-being.

Qualifications

• Secondary school diploma required.
• 2–5 years' experience in financial services, preferably within the credit union system.
• Minimum 2 years of direct retail mortgage lending experience.
• Demonstrated understanding of lending principles and practices, with knowledge of consumer lending products and regulations.
• Proven sales and business development with a track record of meeting targets.
• Education or equivalent experience with Products & Services, Personal Financial Planning, Mortgage Lending, and Financial Statement Analysis.
• Extensive knowledge of banking system functionalities is an asset.

Responsibilities

• Build and maintain lasting relationships with members to understand their mortgage needs and provide professional service.
• Assess loan applications with thorough documentation collection and evaluation.
• Provide expert guidance on mortgage products aligned to members' financial goals.
• Engage in community outreach and promotion to grow the member base.
• Collaborate with branch stakeholders for smooth processing from initiation to delivery.
• Maintain knowledge of industry trends and regulatory changes to offer compliant lending advice.
• Deliver a positive experience throughout the mortgage process.
• Oversee documentation related to lending activities and ensure timely record-keeping.
• Ensure compliance with laws, regulations, and internal policies.
• Identify referral opportunities to support member relationships and financial goals.

Skills

Mortgage Lending

Sales & BD

Regulatory Knowledge

Relationship Building

Customer Service

Education

Secondary school diploma

Products & Services

Fundamentals of Personal Financial Planning

Consumer & Residential Mortgage Lending

Business Financial Statement Analysis

Job description

FCU Community Financial is seeking a Mortgage Advisor for its Courtenay Branch to enhance member experiences by delivering tailored mortgage guidance and seamless processing. The role emphasizes relationship building, thorough application assessments, and proactive lending opportunities within a community-focused credit union.

You will stay informed on regulatory updates and collaborate with branch teams to ensure compliant, high-quality service that drives member financial well-being.