Community Ministry Worker

The Salvation Army; Penticton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading community service organization is seeking a compassionate and organized individual to assist clients at their food bank locations. This position involves handling donations, conducting client interviews, and ensuring the safety and security of the environment. Ideal candidates will have a background in community support, strong communication skills, and experience with basic computer applications. The role offers competitive hourly wages and an opportunity to make a positive impact in the community.

Qualifications

• High School completion plus courses of up to 6 months.
• Ability to follow instructions and work collaboratively.
• Effective verbal and written communication skills required.

Responsibilities

• Serve as the initial contact for clients and donors.
• Conduct phone interviews for food bank services.
• Ensure safety and security for clients and volunteers.

Skills

Communication

Organizational skills

Team collaboration

Basic computer skills

Education

High School Diploma

Specialized courses (up to 6 months)

Tools

Microsoft Word

Microsoft Excel

Link 2 Feed

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

KEY Accountabilities:

• As an initial point of contact, represents The Salvation Army effectively by providing clients/residents and vendors with courteous and diplomatic service
• Maintains knowledge of legislative and company policies such as Health & Safety Regulations
• The Successful Candidate will be responsible to do phone interviews with our clients for our Community and Family Services Food Bank at our Penticton, Cawston/Keremeos locations
• Assess Clients physical, emotional, social, and spiritual needs and respond appropriately
• Be willing to share the Christian faith and pray as opportunities arise
• Be familiar with and refer clients to other community organizations as required
• Assist with the Christmas Program as required
• Assist with Fund raising as required
• Undertake other reasonable duties as assigned
• Accept donations and issue temporary receipt as required
• Record all information for entry into Link 2 Feed
• Available for call in and holiday coverage

• ensure safety and security of clients, volunteers and staff
• Point of contact for food distribution, and client information gathering

Health & Safety:

• Ensures the safety and security of clients, volunteers and staff
• Takes responsibility for daily and overall safety

CRITICAL RELATIONSHIP MANAGEMENT

Governance Boards and Councils:

Internal: N/A

External: Be aware of offerings and programs available for referral in our community

MANAGERIAL RESPONSIBILITY:

• Reports directly to:

Community Ministries Director

• Direct reports: N/A

FINANCIAL AND MATERIALS MANAGEMENT:

Accept and log and receipt donations

Working Conditions:

• Can be busy with lifting up to 30 pounds.
• Talking to clients to find out needs.
• Meeting people at a vulnerable time in their lives.
• Walking, lifting, sitting, computer skills would be a necessity

The above responsibilities must be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, upholding our code of conduct.

education and experience Qualifications:

Education, Qualifications and Certifications:

• The successful job applicant will have completed High School, plus specialized courses of up to six (6) months. NOTE: An alternative level of education and experience may be acceptable.

Experience and Skilled Knowledge Requirements

• Must be able to follow instructions both verbally and written
• Must be able to work cooperatively with others
• Be familiar with the Salvation Army Mission Statement
• Possess basic computer skills and/or be willing to receive training (Word, Excel, Power Point, Link 2 Feed)
• Demonstrate organizational skills
• Demonstrate ability to communicate effectively both verbal and written
• Demonstrates ability to work with clients, peers, staff, and volunteers

Skills and Capabilities

• Background check consent
• A clear vulnerable sector screening
• Completion of our online Armatus Abuse Training and required Health and Safety training

Compensation:

The target hiring range for this position is $18.80 to $23.50 with a maximum of $28.20.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.