Community Mental Health Case Manager - Full Time Position

Alternatives, The East York Mental Health Counselling Services Agency; Toronto; On-site; CAD 45,000 - 60,000; Full time

Job summary

Alternatives, The East York Mental Health Counselling Services Agency in Toronto is seeking a dedicated Case Manager to support individuals aged 16+ with serious mental illness in accessing community resources. You’ll coordinate services, promote independence and work closely with clients, families and care teams to stabilize and achieve goals.

The role emphasizes trauma-informed, recovery-oriented practice and anti-oppressive approaches, with opportunities to engage in program planning and

Qualifications

• Minimum 3 years of community case management experience.
• Degree or Diploma in Social Services or equivalent work experience is an asset.
• Awareness of trauma impacts on mental health.

Responsibilities

• One to one Case Management.
• Intake assessments.
• Crisis management.
• Client advocacy and collaboration with other care providers.
• Participate in weekly staff meetings.
• Maintain client information and statistics (CaseWorks Data Base).
• Knowledge of OCAN an asset.
• Participate in agency functions, events and meetings.
• Internal supervision.
• Perform other related duties as required.

Skills

Case management

Crisis management

Client advocacy

Teamwork

Documentation

Anti-oppressive practice

Education

Degree or Diploma in Social Services

Job description

Our Case Management program works with individuals 16 years of age and older who have been diagnosed with a serious mentalillness and who require support to live and work in the community. These services assist individuals in meeting their basic needs (e.g., food, shelter, finances) and encourage the development of skills needed to live independently and improve quality of life.
Clients work with case managers, who promote independence and provide ongoing support as needed in order for the client to stabilize, achieve their goals and improve the quality of their life. Case managers also work to coordinate required services across the mental health system, as well as other services systems (e.g. criminal justice and developmental and addiction services). Integral to this process is the direct involvement of the client and the development of a caring, supportive relationship between the client and the case manager, and where appropriate, with the client’s family and supports.
We are a part of the centralized intake process with The Access Point. and a member of the East Toronto Health Partners.

As an organization, Alternatives is Trauma informed, Recovery oriented, Client directed and Anti-oppressive. We acknowledge that much psycho-emotional distress is rooted in both past and ongoing traumatic events that can dramatically impact one's life and relationships.

Alternatives provides community based resources that support and inspire our diverse community to maintain and improve their mental well-being. We do this by working with our clients and partners to address challenges, facilitate informed choices and advocate for positive change.

Responsibilities:

• One to one Case Management
• Intake assessments
• Crisis management
• Client advocacy and ability to work in collaboration with other care providers
• Participate in weekly staff meetings
• Maintain client information and statistics (CaseWorks Data Base)
• Knowledge of OCAN(Ontario CommonAssessment of Needs) an asset
• Participate in agency functions, events and meetings
• Internal supervision
• Perform other related duties as required

Qualifications:

• Minimum 3years Community Case Management experience
• Degree or Diploma in Social Services sector, or equivalent work experience is an asset
• Awareness of the impacts of trauma on mental health
• Able to work independently and as part of a team
• Understanding of the mental health system
• Creative, progressive and respectful problem solving skills
• Understanding of consumer/survivor perspectives as well as race, class and gender issues while working within an anti-oppressive framework
• Ability to speakanother languagea strong asset

Alternatives is an equal opportunity employer. We thank all applicants for their interest; however, only those to be interviewed will be contacted.

Friday, October 30th