Community Manager – Social Media (Contract)

International Accounting & Finance Recruitment Agency; Toronto; Hybrid; CAD 52,000 - 76,000; Full time

Job summary

Ifg Global is seeking a Community Manager for a 12-month contract in downtown Toronto, with strong potential for extension and full-time conversion. The role is hybrid, requiring onsite presence 2-3 days per week, to build and engage online communities across social media channels.

The ideal candidate has 2–3 years in community management or social media, strong copywriting skills, and experience with tools like Hootsuite or Sprinklr.

Qualifications

• 2–3 years in community management or social media roles.
• Proven track record building engaging online communities.
• Strong copywriting and communication skills.
• Experience with social media management and analytics tools (Hootsuite, Sprinklr).
• Ability to analyze engagement data and optimize strategies.

Responsibilities

• Publish and manage content across social platforms, aligned with brand voice.
• Monitor and respond to comments and messages promptly.
• Engage with audiences and participate in online conversations.
• Build relationships with followers, advocates, and influencers.
• Support campaigns, contests, and online events.
• Analyze engagement metrics to optimize content and outreach.
• Collaborate with internal teams to drive audience growth.
• Develop copy tailored to different platforms and audiences.

Skills

Community management

Social media

Copywriting

Social media tools

Analytics

Tools

Hootsuite

Sprinklr

Job description

Our client, a large enterprise organization, is seeking a Community Manager for a 12-month contract opportunity, with strong potential for extension and conversion to full-time.

This is a hybrid role requiring onsite presence 2-3 days per week at a downtown Toronto office. The role focuses on building and engaging online communities across social media platforms, supporting brand growth and customer engagement initiatives.

The Key Responsibilities include the following;

• Publish and manage content across social media platforms, ensuring alignment with brand voice
• Monitor and respond to comments, messages, and interactions in a timely and engaging manner
• Proactively engage with audiences and participate in relevant online conversations
• Build and nurture relationships with followers, advocates, and influencers
• Support community-building initiatives such as campaigns, contests, and online events
• Analyze engagement metrics and optimize content and outreach strategies
• Collaborate with internal teams to support audience growth and campaign effectiveness
• Develop compelling copy tailored to different platforms and audience segments

The Must-Have Requirements include the following;

• 2-3 years of experience in community management or social media roles
• Proven experience building and engaging online communities
• Strong copywriting and communication skills
• Experience with social media management and analytics tools (e.g., Hootsuite, Sprinklr)
• Ability to analyze engagement data and optimize strategies accordingly

The Nice-to-Have's include the following;

• Experience with content strategy and digital marketing planning
• Agency experience
• French language skills
• Understanding of regional markets (e.g., Quebec)