Assistant Property Manager

Kingsley Management Inc.; Kitchener; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Dental care

Extended health care

Vision care

EFAP program

Virtual Urgent Care

Job summary

Kingsley Management Inc. is seeking an Assistant Property Manager to support the Property Manager with daily residential property operations.

You will help coordinate maintenance, track budgets, and handle administrative tasks to keep properties well-maintained and financially healthy. Ideal candidates have 2–5 years in property management, strong communication skills, and experience with budgeting and rent processing.

Qualifications

• 2–5 years of experience in property management or related field, residential experience preferred.
• Strong customer service and communication skills with experience handling tenant inquiries.

Responsibilities

• Support the Property Manager with day-to-day operations and facility maintenance planning.
• Assist in preparing and managing property budgets and rent/fees processing.
• Maintain organized property files, draft leases and notices, and support marketing efforts.

Skills

Customer service

Communication

Organizational skills

Budgeting support

Tools

Yardi

Excel

Job description

Description

The Assistant Property Manager plays a key role in supporting the Property Manager with the day-to-day operations of residential properties. This position contributes to maintaining high standards across the portfolio by assisting with property maintenance, financial management, and administrative functions, ensuring properties remain well-maintained, efficient, and financially successful.

Property Management

• Assist with scheduling and overseeing maintenance and repairs to ensure properties are well-maintained upon approval from the Property Manager.
• Respond to tenant inquiries in a timely manner.
• Conduct regular property inspections to identify and address maintenance issues.
• Coordinate with vendors and contractors to ensure timely and quality work.
• Complete vacant unit inspections.
• Maintain accurate records of maintenance activities and ensure compliance with safety regulations.
• Interact with Building Managers in a professional manner to resolve problems.

Financial Management

• Assist in preparing and managing property budgets.
• Obtain quotes and complete analysis.
• Collect rent, other fees, and ensure timely and accurate processing of payments.
• Assist in obtaining quotes as part of the tender process.

Administrative Duties

• Maintain organized and up-to-date property files and records.
• Prepare lease agreements, notices, and other property-related documents.
• Assist with marketing and advertising efforts to attract new tenants.
• Support the Property Manager in various administrative tasks as needed.
• Help with developing and implementing Standard Operating Procedures.
• Ensure tenant satisfaction and retention through effective communication and problem resolution.
• Special projects as assigned.

Compliance And Safety

• Ensure compliance with all local, Provincial, and federal regulations related to property management.
• Implement and enforce property policies and procedures.
• Promote a safe and healthy environment for tenants and staff.
• Report incidents and resolutions to the Property Manager.

Additional Duties

• Other duties as assigned

Requirements

• 2-5 years of experience in property management, real estate, or a related field (residential experience preferred)
• Strong customer service and communication skills, with experience handling tenant inquiries and resolving issues
• Organized and detail-oriented, with the ability to manage multiple priorities independently
• Experience with budgeting support, rent collection, and lease administration
• Familiarity with property management software such as Yardi (asset) and Microsoft Excel
• Knowledge of landlord-tenant legislation and property management regulations is an asset
• Ability to work with vendors and contractors and support day-to-day building operations
• Proactive, reliable, and able to exercise sound judgment while handling confidential information
• Flexible and available to support the Property Manager as needed, including occasional on-call duties for emergencies

Benefits

• Dental care
• Extended health care
• Vision care
• Extensive EFAP program
• Virtual Urgent Care

Accommodations

Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at [e-mail]