Community Corrections Support Worker

The Salvation Army in Canada; Victoria; On-site; CAD 36,000 - 39,000; Full time

Job summary

The Salvation Army Community-Based Residential Facility (CRF) seeks a Community Corrections Support Worker to join the team. You will assist residents, manage rounds, curfews, and check-ins, and ensure policy adherence.

You will coordinate with parole and police as needed and help residents become self-sufficient within a secure, supportive setting. We value integrity, confidentiality, and a commitment to safety.

Qualifications

• Ability to establish and maintain rapport with clients.
• Ability to work under pressure and in crisis situations.
• Ability to work with a diverse clientele possessing a range of needs and barriers.
• Ability to discern baseline behaviours and any deviations concerning substance use or mental health.
• Must possess adequate typing skills and be computer literate.
• Strong and effective verbal and written communication skills.
• Confident in de-escalation techniques and non-violent crisis intervention skills.
• Punctual, organized, and adaptable to operational demands.
• Presentable in appearance per ARC standards.
• Sensitivity to cultural differences.

Responsibilities

• Maintain confidentiality of all CRF and ARC clientele.
• Receive clients and residents professionally.
• Monitor access to and security of the CRF/ARC.
• Conduct regular rounds and CRF bed checks per policy.
• Log and track sign-in/out sheets for residents.
• Record pertinent information in CAMS and duty logs.
• Coordinate with Victoria Parole, NMC, and Victoria Police as needed.
• Enforce CRF rules and parole conditions per policy.
• Manage medication access logs.

Skills

Rapport building

Crisis intervention

De-escalation

Communication skills

Time management

Education

High School diploma

6 months related field education

TB test required

First Aid Level 1

Enhanced reliability clearance CSC

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

position Purpose summary:

The Community Corrections Support Worker will act as a member of the Community Residential Facility Department team, exchanging information to the case management team, assisting residents with their needs, and ensuring that the facility’s rounds, curfews, and check-ins are completed according to CRF policy.

The Salvation Army Community-Based Residential Facility (CRF) is a federal half-way house and its clientele work on a system of gradual, supervised release while they reside at the facility. The CRF’s priority is to assist and empower parolees - while managing their risk - to integrate them into the community and assist them in becoming self-sufficient and independent.

Basic Functions/Responsibilities

• Must develop an intimate working knowledge of correctional service of Canada (CSC) statement of work, CRF policy and procedure manual, and in-house CRF rules, with all actions based on strict adherence to policy.
• Maintaining the confidentiality of all CRF and ARC clientele.
• Receives all clients and residents in a professional manner.
• Monitors access to and security of the CRF/ARC.
• Maintains a calm and secure atmosphere in the residence through a quiet, unobtrusive presence.
• Conducts regular rounds of the CRF/ARC as described in the CRF guidelines and policies and procedures.
• Conducts CRF bed checks as per CRF guidelines and policies and procedures.
• Conducts and monitors the sign in and out sheets belonging to each CRF resident.
• Records pertinent information in the CRF duty log and case administration management system (CAMS).
• Communicates with Victoria Parole, National Monitoring Centre (NMC), and Victoria Police as necessary and document situations and incidents.
• Enforces CRF in-house rules and parole conditions, according to the Policy and Procedures manual and the Statement of Work.
• Properly files all CRF/CSC documents in accordance with Policy & Procedures.
• Maintaining an accurate medication access log. The medication access log must include the clients name, date and time which he/she accessed their medication, client and staff initials.
• Records observed maintenance needs in accordance with the ARC procedures.
• Ensures that the Intake office is clean and organized to ARC standards.
• Attends all CRF staff meetings, seminars, and training as directed.
• Provide transportation at the direction of the CRF Director/Designate.
• Performs light janitorial duties when required (i.e. room pack outs/cleaning)
• May be assigned other related duties according to the CRF's needs.
• Must be prepared to participate in upgrading/training at the discretion of CRF Management.

Qualifications And Education Requirements

• NOTE: For some jobs, you may be required to provide validated educational documentation.

Education/Certifications

• Must possess a High School Degree or equivalent.
• Minimum of six months of education in related field (Criminology, Sociology, Social Justice, Psychology, Counselling, Social Work etc) required.
• Clear TB Skin test required.
• Occupational First Aid level 1 or equivalent.
• Enhanced reliability clearance through Correctional Service of Canada.
• Non-violent Crisis Intervention training an asset.

Experience

• Minimum of six (6) months of related experience.
• Previous work experience in community corrections, probation, or parole an asset.
• Experience working with individuals struggling with addiction, substance abuse issues, and related behavioral challenges required.

Required Skills/Knowledge

• Ability to establish and maintain rapport with clients.
• Ability to work under pressure and in crisis situations.
• Ability to work with a diverse clientele possessing a range of needs and barriers.
• Ability to discern baseline behaviours and any deviations concerning substance use or mental health.
• Must possess adequate typing skills and be computer literate.
• Must have strong and effective verbal and written communication skills.
• Must be confident in ability to utilize de-escalation techniques and non-violent crisis intervention skills.
• Must be punctual, organized, and able to adjust to operational demands.
• Must be presentable in appearance in accordance with ARC standards.
• Must have the ability to understand and be sensitive to cultural differences.

HOURS: * 11:30am to 11:30 pm, Saturday and Sunday

Successful candidates, prior to hiring, may be required to provide:

• Background check consent.
• A clear vulnerable sector screening.
• A clean drivers abstract.
• Completion of our online Armatus Abuse Training and required Health and Safety training.

The Salvation Army will accommodate candidates as required under applicable human rights legislation. If you require a disability-related accommodation during this process, please inform us of your requirements.

We thank all applicants, however, only those candidates to be interviewed will be contacted.

Internal Applicants, please advise your managing supervisor of your intentions prior to submitting your application.

Compensation

The target hiring range for this position is $26.95 to $27.45 with a maximum of $27.95.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.