Community Care Consultant

Just Like Family Home Care Canada; Coquitlam; On-site; CAD 33,062 - 38,572; Full time

Benefits offered by this job

Mileage reimbursement

Wellness program

Performance-based bonus structure

Job summary

Just Like Family Home Care Canada is hiring a Community Health Representative to lead growth and community engagement across the Tri Cities area. You will spend most time in the field visiting referral partners and families, with some time in a home office for CRM updates and follow-ups.

The role is full-time and field-based, requiring a valid driver’s license, reliable vehicle, and frequent local travel. You will build trusted relationships and drive brand awareness in the community.

Qualifications

• Experience in sales or community outreach.
• Strong face-to-face communication with families and professionals.
• Comfortable using CRM to manage leads and follow-ups.

Responsibilities

• Develop and maintain referral partnerships with healthcare professionals.
• Conduct in-home assessments and guide families through care options.
• Track leads, referrals, and follow-ups and report performance.

Skills

Sales

Community outreach

Face-to-face marketing

CRM systems

Communication skills

Tools

CRM software

Job description

About Just Like Family

At Just Like Family Home Care, we believe seniors deserve to live safely, independently, and with dignity in the comfort of their own homes. We are a locally operated and rapidly growing home care organization serving communities across British Columbia.

Just Like Family Home Care

$24–$28 per hour + Performance Bonus. Full-Time | Field-Based Role.

The Role

We are hiring a Community Health Representative (CHR) to lead growth and community engagement in the Tri Cities area. (Coquitlam, Port Coquitlam, Port Moody, Maple Ridge & Pitt Meadows).

This Position Is Ideal For Someone Who

• Loves being on the road and building real relationships.
• Is confident conducting in-home assessments.
• Thrives in independent, performance-based environments.
• Understands that trust is built face-to-face.

You Will Spend Approximately

• 90% of your time in the field visiting referral partners and meeting families.
• 10% of your time in your home office updating CRM and managing follow-ups.

What You’ll Be Responsible For

Community Relationship Development

• Build and maintain referral partnerships with occupational therapists, hospital discharge planners, social workers, physicians, pharmacists, assisted living sites, and other healthcare professionals.
• Represent Just Like Family at community events, networking meetings, and healthcare touchpoints.
• Increase brand awareness and position our company as the trusted local home care provider.

Client Assessments & Sales Leadership

• Conduct in-home care assessments with families.
• Create personalized care plans aligned with client needs.
• Guide families confidently through the decision-making process.
• Manage your sales pipeline from first contact to service start.

Accountability & Performance

• Track all leads, referrals, and follow-ups in Monday.com (or similar CRM).
• Stay accountable to monthly performance targets.
• Provide consistent reporting and communication with leadership.

Who You Are

• Experienced in sales, community outreach, or face-to-face marketing.
• Healthcare or home care experience is an asset.
• Highly organized and self-managed.
• Comfortable working independently without daily supervision.
• Confident speaking with professionals and families in sensitive situations.
• Resilient and motivated by results.
• Strong written and verbal communication skills.
• Tech-comfortable (CRM systems, tracking, documentation).

Requirements

• Valid driver’s license.
• Reliable vehicle (mileage reimbursed).
• Comfortable with frequent local travel.

What We Offer

• $24–$28/hour (based on experience).
• Performance-based bonus structure.
• Mileage reimbursement.
• Wellness program.
• A leadership role in a growing organization making real impact in the community.

Why This Role Matters

The Community Health Representative is the bridge between families who need support and the care that changes their lives. Your work directly impacts seniors’ ability to remain safe at home. If you are driven, relationship-oriented, and ready to grow with a company that values accountability and compassion — we want to meet you.

Benefits

• Mileage reimbursement.
• Wellness program.

Work Location: On the road.

About Just Like Family Home Care

Just Like Family Home Care is a local Canadian home care provider. We started here in the lower mainland and have locations throughout. We are a compassionate business based on person focused care in the comfort of the clients own home environment. Staff can make a real difference in their local community caring for individuals making sure they get the right type and amount of care. We customize the care each client receives and update their care plans as needs change. Having consistent caregivers working weekly with their specific clients is how we ensure there is rapport and that consistent care is in place.