Community Associate - Flexible Workspace & Events

IWG plc; Sherbrooke; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Work-life balance

Paid holidays

RRSP matching

Health & dental coverage

Training opportunities

Casual dress

Job summary

IWG plc is seeking a Community Associate for our Sherbrooke centre to deliver exceptional customer service and help manage daily operations. You will support customers, coordinate space resources, and assist with event planning to foster a thriving workspace community.

The role emphasizes strong communication, multitasking, and hands-on support, with a focus on creating a welcoming environment for members and guests in a fast-paced setting.

Qualifications

• 1+ years of customer service experience preferred.
• Strong communication and relationship-building skills.
• Proficiency with MS Office and basic IT equipment.

Responsibilities

• Assist customers with inquiries, requests and issues.
• Set up equipment, direct customers to meeting rooms and provide room support.
• Process service charges and ensure invoices are accurate.
• Plan and support networking events and center communications.

Skills

Customer service

Communication

MS Office

Problem solving

Multitasking

Job description

IWG plc is seeking a Community Associate for our Sherbrooke centre to deliver exceptional customer service and help manage daily operations. You will support customers, coordinate space resources, and assist with event planning to foster a thriving workspace community.

The role emphasizes strong communication, multitasking, and hands-on support, with a focus on creating a welcoming environment for members and guests in a fast-paced setting.