Community Ambassador

NorWest Community Health Centres; Northwestern Ontario; On-site; CAD 41,000 - 48,000; Full time

Benefits offered by this job

HOOPP pension plan

Group health benefits

Job summary

NorWest Community Health Centres in Thunder Bay seeks a Community Ambassador to foster meaningful engagement and support access to health and social services as part of an interdisciplinary team.

The role emphasizes health equity, cultural safety, and accessible care for underserved communities; responsibilities include building relationships, promoting programs, and connecting residents to care in a trauma-informed, client-centered manner.

Qualifications

• Secondary school diploma or equivalent work experience.
• Experience in outreach, peer navigation, or health promotion with diverse groups.
• Ability to build trust and provide culturally safe care.
• Proficiency with computers and Microsoft Office; valid driver's license or travel willingness.

Responsibilities

• Build relationships with residents and promote program access.
• Facilitate connections to care and address barriers to access.
• Deliver services in a culturally safe, trauma-informed, client-centered manner.

Skills

Community outreach

Peer navigation

Health promotion

Group discussions

Cultural safety

Problem-solving

Multilingual ability

Computer skills

Driver's license

Education

Secondary school diploma

Tools

Microsoft Office

Job description

Community Ambassador

1 FTE

Thunder Bay Site

One of a network of provincial community health centres, the NorWest Community Health Centres is a community-based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking 1 FTE Community Ambassador for the Community Wellness Hubs to foster meaningful community engagement and support access to health and social services as part of an interdisciplinary team. The successful candidate will be committed to health equity, cultural safety, and accessible care for underserved communities.

Community Ambassador builds strong relationships with residents, promotes awareness of available programs and services, facilitates connections to care, and helps address barriers to access. Services are delivered in a culturally safe, trauma-informed, and client-centered manner that respects diverse backgrounds, traditions, values, and lived experiences.

The position has a competitive salary, the Health Care of Ontario Pension Plan (HOOPP) and an excellent group health benefit package.

The salary range for this position is $40,781 to $47,977 annually. Compensation will commensurate with qualifications and relevant experience.

We do not use AI to screen resumes.

QUALIFICATIONS:

• Secondary school diploma, or equivalent work experience.
• Experience working in community outreach, peer navigation, or health promotion roles with all genders, particularly with older adults, Black/Indigenous, newcomer, 2SLGBTQI+ communities, persons experience mental health or substance use, or involvement in the criminal justice system.
• Lived experience related to community health, mental health and addictions, or navigating systems of care as a client or family member.
• Comfort facilitating group discussions, outreach activities, and one-on-one support in community settings.
• Ability to build trust and establish supportive, culturally safe relationships with community members.
• Demonstrated ability to be flexible, organized, a self-starter, and possess excellent problem-solving skills.
• Ability to speak languages other than English considered a strong asset.
• Proficiency in the use of computers and Microsoft Office.
• Valid driver's license or ability to travel to local sites and events is required.

NorWest Community Health Centres is an equal opportunity employer committed to fostering an inclusive, accessible, and barrier-free workplace. We provide accommodation throughout all stages of the recruitment process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). We thank all applicants for their interest; however, only those selected for an interview will be contacted.